Urban Arrow Consumer Service Center Skip to content English Deutsch Français Nederlands English Show submenu for translations Service Center Reviews Community Product documentation Open main navigation Close main navigation Service Center Reviews Community Product documentation English Deutsch Français Nederlands English Show submenu for translations Contact us Contact us How can we help you? There are no suggestions because the search field is empty. Safety instructions In this category we share instructions to keep your bike safe. General information Learn about general specifications, procedures and processes. FamilyNext² A bike that keeps up with your needs. Learn more about our newest family member. FamilyNext The next icon on the road Family Find useful information on the best-selling Urban Arrow cargo bike, the Family Breeze Everything you need to know about our longtail bike. Shorty Find useful information on the Urban Arrow Shorty Accessories Here you will find information on the accessories. Urban Arrow Connected & App Find everything related to Urban Arrow's very own Internet of Things solution, Urban Arrow Connected. Tips & tricks Here you will find tips and advice on the use and maintenance of the Family. Cargo Find useful information on the Urban Arrow Cargo L and XL bikes. Tender Find useful information on the Urban Arrow Tender bike. Service anouncements A register of issues for which Urban Arrow issued a recall or rework order to its clients. © 2025 Smart Urban Mobility B.V. All rights reserved. Disclaimer