Charity Register Survey Charity Register Survey There was an error on your page. Please correct any required fields and submit again. Go to the first error. Please take a few moments of your time to answer this survey and help us improve our service. 1. In what capacity are you using the charity search facility? (Please select one of the following) Charity trustee Charity employee Professional advisor Member of public Journalist / Researcher Charity volunteer Legal professional Financial sector employee (including bank staff and financial advisors) Other (please specify): 2. What is the purpose of your visit? (Please select all that apply) I’m comparing a charity I know to other similar charities I’m downloading data/information for research purposes I’m gathering information about a charity (or charities) to help me prepare accounts or register a charity I’m searching for a charity (or charities) to award a grant to I’m searching for a charity that can help me I’m searching for a charity to become involved with e.g. by becoming a trustee I’m searching for a charity to donate to I’m searching for a charity to receive a grant from I’m looking into a charity that has received media attention Other (please specify): 3. Which of the following elements was helpful in achieving this? (Please select all that apply) On-screen financial information for the latest reporting year How the charity classifies itself (What, Who, How) Where the charity operates Activities description Who the trustees are Details of employees and volunteers (including employee benefits) Whether the charity’s reporting is up to date Details of the charity’s reporting in previous years Being able to download the accounts Previous years’ income and spending Excerpts from the charity’s governing document Contact information Regulatory alerts Charity accounts Trustee links with other charities 4. Did you find what you were looking for? Yes No 5. If you answered 'No', which of the following best describes why you could not find what you were looking for? I wanted the latest accounts and they were not yet available I wanted to download the charity’s governing document and it was not available I could not find the charity I wanted using the search facility The information was out of date The charity is not registered Other (please specify): 6. If your problem related to a particular charity's entry, please provide the charity number 7. Are there any additional features you would find useful? (check all that apply) More historical financial information for each charity Search for trustees by name Download a charity’s governing document Compare the financial information of two or more charities Compare a charity’s financial information to the average for charities that operate in a similar way More aggregated sector information Detailed financial breakdown for charities with an income under £500,000 More detail on how a charity spends its money More detail on where a charity gets its money from The date that each field was last updated by the charity Social network contact details for charities (Facebook, Twitter etc) Links to appropriate Charity Commission advice in relevant sections Other (please specify): 8. How easy was it to use the site? Very easy Easy Neutral Difficult Very difficult 9. If you found it very difficult or difficult, can you please let us know the reasons for this? Please make a selection for each row, before selecting 'Finish Survey'. 10. Please select the number below that best represents your view for each statement (1 suggests you strongly disagree and 5 suggests you strongly agree) * 1 (Strongly disagree) 2 3 4 5 (Strongly agree) I think that I would like to use the system frequently I think that I would like to use the system frequently 1 (Strongly disagree) I think that I would like to use the system frequently 2 I think that I would like to use the system frequently 3 I think that I would like to use the system frequently 4 I think that I would like to use the system frequently 5 (Strongly agree) I found the system unnecessarily complex I found the system unnecessarily complex 1 (Strongly disagree) I found the system unnecessarily complex 2 I found the system unnecessarily complex 3 I found the system unnecessarily complex 4 I found the system unnecessarily complex 5 (Strongly agree) I thought the system was easy to use I thought the system was easy to use 1 (Strongly disagree) I thought the system was easy to use 2 I thought the system was easy to use 3 I thought the system was easy to use 4 I thought the system was easy to use 5 (Strongly agree) I think that I would need the support of a technical person to be able to use this system I think that I would need the support of a technical person to be able to use this system 1 (Strongly disagree) I think that I would need the support of a technical person to be able to use this system 2 I think that I would need the support of a technical person to be able to use this system 3 I think that I would need the support of a technical person to be able to use this system 4 I think that I would need the support of a technical person to be able to use this system 5 (Strongly agree) I found the various functions in this system were well integrated I found the various functions in this system were well integrated 1 (Strongly disagree) I found the various functions in this system were well integrated 2 I found the various functions in this system were well integrated 3 I found the various functions in this system were well integrated 4 I found the various functions in this system were well integrated 5 (Strongly agree) I thought there was too much inconsistency in this system I thought there was too much inconsistency in this system 1 (Strongly disagree) I thought there was too much inconsistency in this system 2 I thought there was too much inconsistency in this system 3 I thought there was too much inconsistency in this system 4 I thought there was too much inconsistency in this system 5 (Strongly agree) I imagine that most people would learn to use this system very quickly I imagine that most people would learn to use this system very quickly 1 (Strongly disagree) I imagine that most people would learn to use this system very quickly 2 I imagine that most people would learn to use this system very quickly 3 I imagine that most people would learn to use this system very quickly 4 I imagine that most people would learn to use this system very quickly 5 (Strongly agree) I found the system very cumbersome to use I found the system very cumbersome to use 1 (Strongly disagree) I found the system very cumbersome to use 2 I found the system very cumbersome to use 3 I found the system very cumbersome to use 4 I found the system very cumbersome to use 5 (Strongly agree) I felt very confident using the system I felt very confident using the system 1 (Strongly disagree) I felt very confident using the system 2 I felt very confident using the system 3 I felt very confident using the system 4 I felt very confident using the system 5 (Strongly agree) I needed to learn a lot of things before I could get going with this system I needed to learn a lot of things before I could get going with this system 1 (Strongly disagree) I needed to learn a lot of things before I could get going with this system 2 I needed to learn a lot of things before I could get going with this system 3 I needed to learn a lot of things before I could get going with this system 4 I needed to learn a lot of things before I could get going with this system 5 (Strongly agree) 11. 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