Service Status | Qortora Qortora Privacy Search ← Search Add URL Privacy API Operations Service status Operational health for Qortora deployments. Service commitments are governed by the applicable deployment or customer agreement. This page is intentionally calm during incidents: facts first, no speculative root-cause language until confirmed. Loading live status… Expectations Best-effort public demo unless a written SLA applies to your tier. Search path should remain available even when crawl or optional AI backends are degraded. Index freshness depends on crawl lag and corpus load; thin coverage is disclosed in the SERP, not hidden behind a silent third-party skin. Incident tone & runbook (operators) Confirm blast radius via GET /api/status, process logs, and reverse-proxy health — not social media first drafts. Prefer accurate “degraded / investigating” language over premature root cause. Check data/logs/qortora.log and data/logs/qortora-crash.log; verify disk, Speedb data dir, and TLS termination. If search is up but crawl is stuck, say so explicitly; users care about query answers first. After recovery: short postmortem (timeline, impact, fix, follow-up) for internal or customer channels as required. See docs/HOSTING.md for production checklist, tiers sketch, and log paths. Raw /api/status … Qortora, LLC Private search infrastructure Search Add URL Privacy API