UserFeedback - Collect Real Feedback From Your Website in Minutes Features Heatmaps NPS Surveys & Reports Post Ratings Email Surveys Customized Branding AI Summaries Comment Boxes Pricing Blog Login Get Started The Best WordPress User Feedback Plugin See what your users are really thinking. Join 300k+ websites who trust UserFeedback. No coding required. Unlimited Surveys Unlimited Responses Powerful Heatmaps Customized Branding Advanced Targeting 1000s of Integrations Get UserFeedback Now Finally, a WordPress Feedback Plugin that’s Easy and Powerful UserFeedback is the world’s number one rated user feedback plugin. Here are the features that make UserFeedback the best in the market. No Code Setup Collect user feedback in only a few clicks - no need to hire a developer or worry about custom template changes. UserFeedback works on all sites using WordPress. No Restrictions Ask unlimited questions and receive unlimited responses. Create as many surveys as you want and capture the insights that matter most to you. Instant Feedback Get real-time feedback and see results instantly. Quickly understand your visitors' needs and take action to enhance their experience. NPS Surveys Measure customer loyalty in seconds. See how likely your users are to recommend your product, and use the data to improve retention and drive growth. Powerful Heatmaps Easily visualize user interactions on your site. See exactly where visitors click, scroll, and drop off to refine your user experience and boost conversions - no coding required. Customized Branding Make your surveys as unique as your brand. Add your own logo, fonts, and icons to match your style. Create a seamless, branded experience for your users to naturally get more feedback. Powerful Targeting Target surveys by device, page level and user behavior, like exit intent. Schedule them in advance to reach the right users at the right time. Conditional Logic Guide users to relevant questions based on their answers. Personalize their experience to increase completion rate and boost engagement. AI Summaries Let our secure AI analyze feedback collected and instantly generate actionable summaries. Save time, uncover key insights, and make smarter decisions with ease. 1000’s of Integrations Automate workflows by connecting UserFeedback to your favorite tools - segment feedback, update CRM profiles, trigger emails, and more. Save time and drive better results. Star Ratings Measuring satisfaction has never been easier. Collect high-level feedback with minimal effort from your users. Customized Thank You Thank users with personalized messages or redirect them to a specific page. Keep them engaged and build lasting connections! Get UserFeedback Now See all Features Top 7 reasons why over 300k users UserFeedback UserFeedback is the world’s number one rated user feedback plugin. Here are just a few reasons that make UserFeedback the best in the market. Shows You the WHY Behind Website Analytics Your analytics platform tells you what users are doing, but with UserFeedback, you’ll finally see why. Launch quick, easy surveys to gather real-time feedback from your visitors. Uncover user intent and optimize your site to better serve their needs. Don’t settle for half the story - get insights that drive growth. Take Action with Powerful Reporting Transform feedback into strategic actions with UserFeedback’s detailed reports and AI-powered summaries. Track key metrics to make smarter, more profitable decisions. Use this data to boost conversion rates, increase revenue, and continuously improve user experience. Easy to Set Up, No Coding Required Using our simple setup wizard and templates, you’ll start collecting feedback in minutes - no developer required. Plus, unlike other solutions, our feedback widget won’t slow down your site. Spend your time understanding your users, not configuring complex tools. Total Customization for Your Brand Design surveys that speak your brand’s language. Easily add your own logo, fonts, and icons to match your brand. Choose the colors, layout, and positioning that best align with your marketing objectives. Deliver a consistent, on-brand experience that engages users and reinforces your identity. 1000’s of Integrations for Unlimited Possibilities Connect UserFeedback to your favorite apps and tools with Uncanny Automator. Unlock endless possibilities: segment feedback, send follow-ups, update CRM profiles, trigger emails, and more. The result? Automated workflows, time and money saved, and strong competitive advantages. Works on All Types of Websites, Big or Small UserFeedback is designed to fit any WordPress website, whether it's a small blog or a large e-commerce platform. Our features and integration options ensure you can understand visitor behavior and optimize user experience, no matter how large or complex your site is. World-Class Support Over 300,000 website owners rely on UserFeedback to see what users are really thinking. What sets us apart isn’t just our product- it’s our exceptional support team. We're ready to assist you with any questions or challenges. Enjoy peace of mind knowing that world-class support is just a call or click away. Frequently Asked Questions Do you have questions about UserFeedback? See the list below for our most frequently asked questions. If your question is not listed here, then please contact us. Who should use UserFeedback?UserFeedback was built to answer the question “why” website visitors engage on your website. If you’re looking to make more sales, increase conversions, or find content ideas, UserFeedback is the perfect solution. Will UserFeedback slow down my website?No, the UserFeedback plugin will not slow down your website or affect your visitor’s browsing experience. If a survey is triggered, we load a very small script asynchronously to ensure maximum speed. Does UserFeedback work with WordPress.com?Yes, UserFeedback works with websites hosted at WordPress.com. You will need to be on the “WordPress Pro” plan in order to install our plugin. Does UserFeedback work on a WordPress Multisite?Yes! We built UserFeedback to easily work with WordPress multisite installations. Do I need coding skills to use UserFeedback?Absolutely not! Simply install our plugin, and start collecting feedback. What is required to use UserFeedback?You’ll need at least WordPress 4.8 to use UserFeedback. Our plugin works with any modern browser. Can I use UserFeedback on a non-WordPress website?No, UserFeedback only works with WordPress powered websites. Experience UserFeedback Get access to the most powerful WordPress user feedback plugin for your website Get UserFeedback Now Company About Contact Our Brands MonsterInsights WPForms OptinMonster All in One SEO SeedProd WPBeginner Helpful Links Support Documentation Plans & Pricing Blog Copyright © 2016-2026 MonsterInsights, LLC. UserFeedback® is a trademark of MonsterInsights, LLC. NPS is a registered trademark, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld. The WordPress® trademark is the intellectual property of the WordPress Foundation. Uses of the WordPress®, names in this website are for identification purposes only and do not imply an endorsement by WordPress Foundation. UserFeedback is not endorsed or owned by, or affiliated with, the WordPress Foundation Terms of Service Privacy Policy Sitemap UserFeedback Coupon Terms of Service These Terms of Service (the "Agreement") set forth the terms and conditions that apply to your access and use of the internet website owned and operated by MonsterInsights, LLC ("UserFeedback") and located at userfeedback.com and *.userfeedback.com (the "Site") including all subsidiary webpages and access to any optimized version of the Site via a wireless device, and access and use of the services available thereon, including, without limitation, the services that enable you to create, test and host promotion-specific custom landing pages for online marketing purposes (the "Services"). This Agreement is legally binding between you, the person using this Site, and UserFeedback. Terms such as “we,” “our” and “us” refer to UserFeedback. YOU ACCEPT AND AGREE TO THIS AGREEMENT AND CONSENT TO USERFEEDBACK’S PRIVACY POLICY LOCATED AT https://www.userfeedback.com/privacy-policy/ (THE "PRIVACY POLICY"), BY DOING ANY ONE OF THE FOLLOWING ITEMS: (1) VISITING THIS SITE; (2) MAKING A PURCHASE OR SUBMITTING CONTENT THROUGH THE SITE; (3) COMPLETING THE ONLINE APPLICATION PROCESS BY CLICKING A BOX INDICATING YOUR ACCEPTANCE; OR (4) BY EXECUTING A SUBSCRIPTION THAT REFERENCES THIS AGREEMENT; (5) BY USING USERFEEDBACK OAUTH SIGNUP FLOW INSIDE THE WORDPRESS PLUGIN. If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms and conditions, in which case the terms "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with these terms and conditions, you must not accept this Agreement and may not use the services. On our Site, we may provide short summaries of the terms and conditions in this Agreement. Any such summaries are provided only for your convenience, are not legally binding and do not modify this Agreement in any way. UserFeedback may update or modify this Agreement or the Privacy Policy at any time and such updated versions will be posted on the Site. You are responsible for periodically checking the Agreement and Privacy Policy. Your continued use of the Site and/or the Services after this Agreement and/or Privacy Policy are updated shall be deemed acceptance of any such updated Agreement and/or Privacy Policy. Ability to Enter into this Agreement Your Profile Information and Account Fees Intellectual Property Rights Confidential Information Plugin License Disclaimer of Warranties Web Content Accessibility Guidelines Compliance Disclaimer (“WCAG Disclaimer”) Support License Holders Inactive License Limitation of Liability / Exclusion of Consequential and Related Damages Indemnity Automatic Renewal Cancellation and Termination Refund Policy Discount Policy Agreement to Governing Law and Jurisdiction Severability Legal Remedies Surviving Provisions Manner of Giving Notice Miscellaneous Ability to Enter into this Agreement This Site and the Services are not designed for or directed at children 13 years of age or younger. In addition, in order to enter into this Agreement, you must be 18 years old or have otherwise reached the legal age of majority in your jurisdiction of residence or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties set forth in this Agreement, and to abide by and comply with this Agreement. It is your responsibility to ensure that you are legally eligible to enter into this Agreement under any laws applicable to you in your jurisdiction of residence or otherwise. If you accept this Agreement, you represent that you have the capacity to be bound by it. You may not use the Services and may not accept this Agreement if (a) you are not of legal age to form a binding contract with UserFeedback, or (b) you are a person barred from receiving the Services under the laws of the United States or other countries including the country in which you are a resident or from which you use the Services. Before you continue, you should print or save a local copy of this Agreement for your records. Your Profile Information and Account In order to access certain Services, you may be required to provide information about yourself (such as API, identification or contact details) as part of the registration process for the Service or as part of your continued use of the Services. You may also have to create passwords o…