Okta Status | System Status [{"attributes":{"type":"Incident__c","url":"/services/data/v67.0/sobjects/Incident__c/a9CWR0000002FZG2A2"},"Id":"a9CWR0000002FZG2A2","Name":"I-11220","Duration__c":0,"Log__c":"At 8/14/2026 7:35 AM PT, the Core Identity team became aware of an issue with email deliverability affecting customers in commercial cells. During this time, users may be experiencing intermittent issues receiving email from Okta. Our team is actively investigating this issue and is working to mitigate it.","Status__c":"Resolved","Start_Date__c":"2026-08-14","Last_Updated__c":"2026-08-14T16:50:34.000+0000","LastModifiedDate":"2026-08-14T16:50:34.000+0000","Category__c":"Service Degradation","Is_Mis_Red__c":false,"Incident_Title__c":"Uptick in email deferrals","Impacted_Audience__c":"End user","Service_Feature__c":"Third Party","Okta_Sub_Service__c":"Core Platform;MFA","Start_Time__c":"2026-08-14T12:00:00.000+0000","CreatedDate":"2026-08-14T14:40:46.000+0000","CurrencyIsoCode":"USD"},{"attributes":{"type":"Incident__c","url":"/services/data/v67.0/sobjects/Incident__c/a9CWR0000002DpC2AU"},"Id":"a9CWR0000002DpC2AU","Name":"I-11070","Duration__c":15,"Log__c":"At 3:55 AM PT on July 24th, 2026, the Okta Engineering team became aware of a a third-party incident occurred and affecting customers on OK7/OK14/OK12/OP3 cells of the environment. During this time customers on the impacted cell may experience timeout and not able to login. The issue was resolved at 4:25 AM PT and Okta continues to monitor as our monitoring shows a recovery to normal conditions.","Status__c":"Resolved","Start_Date__c":"2026-07-24","End_Date__c":"2026-07-24","Last_Updated__c":"2026-08-01T03:28:57.000+0000","LastModifiedDate":"2026-08-01T03:28:57.000+0000","Category__c":"Service Disruption","Is_Mis_Red__c":false,"Incident_Title__c":"Service Disruption - Timeouts and Login Failures","Impacted_Cells__c":"okta.com:7;okta.com:12;oktapreview.com:3;okta.com:14","Impacted_Audience__c":"Admin;API Products;End user","Service_Feature__c":"Third Party","Okta_Sub_Service__c":"Core Platform","Start_Time__c":"2026-07-24T07:30:00.000+0000","CreatedDate":"2026-07-24T12:15:26.000+0000","CurrencyIsoCode":"USD"},{"attributes":{"type":"Incident__c","url":"/services/data/v67.0/sobjects/Incident__c/a9CWR0000002DVq2AM"},"Id":"a9CWR0000002DVq2AM","Name":"I-11054","Duration__c":258,"Log__c":"The Workflows migration has extended beyond our anticipated completion and will now be completed at 4:00 PM UTC. We apologize for any inconvenience and will provide further updates as more information becomes available.","Status__c":"Resolved","Start_Date__c":"2026-07-22","Last_Updated__c":"2026-07-29T23:34:11.000+0000","LastModifiedDate":"2026-07-29T23:34:11.000+0000","Category__c":"Service Disruption","Is_Mis_Red__c":false,"Incident_Title__c":"Extended Maintenance Window","Impacted_Cells__c":"okta.com:1;okta.com:2;okta.com:3;okta.com:4;okta.com:6;okta.com:7;okta.com:11","Impacted_Audience__c":"Admin;End user","Service_Feature__c":"Core Service","Okta_Sub_Service__c":"Workflows","Start_Time__c":"2026-07-22T12:15:00.000+0000","CreatedDate":"2026-07-22T14:36:48.000+0000","CurrencyIsoCode":"USD"},{"attributes":{"type":"Incident__c","url":"/services/data/v67.0/sobjects/Incident__c/a9CWR0000002Bp02AE"},"Id":"a9CWR0000002Bp02AE","Name":"I-10950","Duration__c":67,"Log__c":"At 7/7/2026 12:40 PM PT, the Workflows Automation and Extensibility team became aware of an issue with our service affecting customers in US Cell 14. During this time, users may be experiencing intermittent issues within our system. Our team is actively investigating this issue and to mitigate the issue. We will provide another update within the next 30 minutes , or sooner if additional information becomes available.","Status__c":"Resolved","Start_Date__c":"2026-07-07","End_Date__c":"2026-07-07","Last_Updated__c":"2026-07-27T19:00:11.000+0000","LastModifiedDate":"2026-07-27T19:00:11.000+0000","Category__c":"Service Disruption","Is_Mis_Red__c":false,"Incident_Title__c":"Workflow front door errors","Impacted_Cells__c":"okta.com:14","Impacted_Audience__c":"API Products","Service_Feature__c":"Core Service","Okta_Sub_Service__c":"Workflows","Start_Time__c":"2026-07-07T19:40:00.000+0000","CreatedDate":"2026-07-07T20:19:42.000+0000","CurrencyIsoCode":"USD"},{"attributes":{"type":"Incident__c","url":"/services/data/v67.0/sobjects/Incident__c/a9CWR0000002CLG2A2"},"Id":"a9CWR0000002CLG2A2","Name":"I-10996","Duration__c":79,"Log__c":"On July 13, 2026, at 1:15 PM PT, we detected a service interruption that impacted all users in cell OP2. Users may have encountered connection errors or 5xx error messages. Our team is actively investigating this issue and is working to mitigate it. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.","Status__c":"Resolved","Start_Date__c":"2026-07-13","End_Date__c":"2026-07-13","Last_Updated__c":"2026-07-21T01:57:58.000+0000","LastModifiedDate":"2026-07-21T01:57:58.000+0000","Category__c":"Service Disruption","Is_Mis_Red__c":false,"Incident_Title__c":"Login and Access Disruptions on OP2","Impacted_Cells__c":"oktapreview.com:2","Impacted_Audience__c":"Admin;End user","Service_Feature__c":"Core Service","Okta_Sub_Service__c":"Core Platform","Start_Time__c":"2026-07-13T20:01:00.000+0000","CreatedDate":"2026-07-13T20:49:07.000+0000","CurrencyIsoCode":"USD"},{"attributes":{"type":"Incident__c","url":"/services/data/v67.0/sobjects/Incident__c/a9CWR00000029Tq2AI"},"Id":"a9CWR00000029Tq2AI","Name":"I-10858","Duration__c":40,"Log__c":"At 6/22/2026 2:22 PM PT, the team became aware of an issue with our Core Platform service affecting customers in EU Cell 1. During this time, users may experience intermittent failures and high latency when logging in or accessing the service. Our team is actively investigating this issue and is working to mitigate it. We will provide another update within the next 15 minutes, or sooner if additional information becomes available.","Status__c":"Resolved","Start_Date__c":"2026-06-22","Last_Updated__c":"2026-07-09T14:41:16.000+0000","LastModifiedDate":"2026-07-09T14:41:16.000+0000","Category__c":"Service Disruption","Is_Mis_Red__c":false,"Incident_Title__c":"Elevated 500 or 502 Errors","Impacted_Cells__c":"okta-emea.com:1","Impacted_Audience__c":"Admin;End user","Service_Feature__c":"Core Service","Okta_Sub_Service__c":"Core Platform","Start_Time__c":"2026-06-22T21:22:00.000+0000","CreatedDate":"2026-06-22T21:40:16.000+0000","CurrencyIsoCode":"USD"},{"attributes":{"type":"Incident__c","url":"/services/data/v67.0/sobjects/Incident__c/a9CWR0000002Axm2AE"},"Id":"a9CWR0000002Axm2AE","Name":"I-10874","Duration__c":53,"Log__c":"The OK11 core services for customers that use custom domains have been restored. We will continue to monitor the situation and provide an RCA within 7 business days.","Status__c":"Resolved","Start_Date__c":"2026-06-26","End_Date__c":"2026-06-26","Last_Updated__c":"2026-07-07T12:53:00.000+0000","LastModifiedDate":"2026-07-07T12:53:00.000+0000","Category__c":"Service Disruption","Is_Mis_Red__c":false,"Incident_Title__c":"Issues Connecting to Custom Domains","Impacted_Cells__c":"okta.com:11","Impacted_Audience__c":"Admin;API Products;End user","Service_Feature__c":"Core Service","Okta_Sub_Service__c":"Core Platform","Start_Time__c":"2026-06-26T14:00:00.000+0000","CreatedDate":"2026-06-26T15:05:59.000+0000","CurrencyIsoCode":"USD"},{"attributes":{"type":"Incident__c","url":"/services/data/v67.0/sobjects/Incident__c/a9CWR00000025mo2AA"},"Id":"a9CWR00000025mo2AA","Name":"I-10692","Duration__c":98,"Log__c":"At 6/2/2026 2:45 AM PT, Okta teams became aware of an issue with authentication to our service affecting customers in EMEA Cell 9. During this time, users may be experiencing intermittent issues within our system, resulting in error 500. Our team is actively investigating this issue and rerouting the traffic to mitigate the issue. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.","Status__c":"Resolved","Start_Date__c":"2026-06-02","Last_Updated__c":"2026-06-10T02:19:28.000+0000","LastModifiedDate":"2026-06-10T02:19:28.000+0000","Category__c":"Service Degradation","Is_Mis_Red__c":false,"Incident_Title__c":"Issues with delauth authentication resulting in error 500","Impacted_Cells__c":"okta.com:9","Impacted_Audience__c":"Admin;End user","Service_Feature__c":"Core Service","Okta_Sub_Service__c":"Single Sign-On","Start_Time__c":"2026-06-02T09:45:00.000+0000","CreatedDate":"2026-06-02T10:58:36.000+0000","CurrencyIsoCode":"USD"},{"attributes":{"type":"Incident__c","url":"/services/data/v67.0/sobjects/Incident__c/a9CWR0000001q302AA"},"Id":"a9CWR0000001q302AA","Name":"I-10516","Duration__c":375,"Log__c":"On April 30, 2026, at 1:07 PM PT, we identified a service disruption when logging on to the OP1 Preview environment. Following the completion of our initial infrastructure rollback, we have confirmed that the underlying service instability persists, indicating a more complex root cause. While our primary focus has been on immediate technical mitigation to stabilize the environment, further analysis reveals that the issue extends beyond the initial proxy configuration. We have now escalated this to our core engineering teams for a comprehensive audit. Emergency routing measures are being evaluated to restore service for critical workflows while we work to isolate and resolve the impact.","Status__c":"Resolved","Start_Date__c":"2026-04-30","Last_Updated__c":"2026-05-08T02:51:28.000+0000","LastModifiedDate":"2026-05-08T02:51:28.000+0000","Category__c":"Service Disruption","Is_Mis_Red__c":false,"Incident_Title__c":"Users are unable to log in to Preview Environment","Impacted_Cells__c":"oktapreview.com:1","Impacted_Audience__c":"Admin;End user","Service_Feature__c":"Core Service","Okta_Sub_Service__c":"Single Sign-On","Start_Time__c":"2026-04-30T20:07:00.000+0000","CreatedDate":"2026-04-30T23:32:37.000+0000","CurrencyIsoCode":"USD"},{"attributes":{"type":"Incident__c","url":"/services/data/v67.0/sobjects/Incident__c/a9CWR0000001n0I2AQ"},"Id":"a9CWR0000001n0I2AQ","Name":"I-10482","Duration__c":6,"Log__c":"On April 22, 2026, at 9:08 AM PT, we confirmed a third-party incident occurred with the Device Trust SAML authentication flow resulting in some users being redirected to an incorrect service provider between approximately 8:24 and 8:30am PT. This behavior originated from Kolide, a third-party middleware integration used for device trust signals and was isolated to organizations that use that specific security layer. While this resulted in users receiving 400 errors and being unable to access their intended applications, our investigation confirms that users were unable to access unauthorized applications or environments. Mitigation was in place by 8:30 AM PT, restoring service. A full root cause analysis will be forthcoming.","Status__c":"Resolved","Start_Date__c":"2026-04-22","End_Date__c":"2026-04-22","Last_Updated__c":"2026-05-06T07:14:50.000+0000","LastModifiedDate":"2026-05-06T07:14:50.000+0000","Category__c":"Service Degradation","Is_Mis_Red__c":false,"Incident_Title__c":"Issue with 3rd party connectivity","Impacted_Cells__c":"okta-emea.com:1;okta.com:1;okta.com:2;okta.com:3;okta.com:4;okta.com:6;okta.com:7;oktapreview.com:1;oktapreview.com:2;okta.com:8;okta.com:9;okta.com:11;okta.com:12;oktapreview.com:3;okta.com:14;okta.com:16;okta.com:17;okta.com:18;okta.com:19","Impacted_Audience__c":"Admin","Service_Feature__c":"Third Party","Start_Time__c":"2026-04-22T16:08:00.000+0000","CreatedDate":"2026-04-22T19:10:27.000+0000","CurrencyIsoCode":"USD"},{"attributes":{"type":"Incident__c","url":"/services/data/v67.0/sobjects/Incident__c/a9CWR0000001lHq2AI"},"Id":"a9CWR0000001lHq2AI","Name":"I-10448","Duration__c":434,"Log__c":"At 4/13/2026 12:30 PM PT, Engineering became aware of an issue with job processing to our s…