bSmart LOG IN OR REGISTER Download the App Catalogue Catalog PLUS Activate a book OUR SERVICES Tutors Online private lessons bSmart.it Discover our services Download the App Catalogue Catalog PLUS Activate a book bSmart Books Study with our app Classroom Learn, collaborate, share Store Buy your textbooks Support Follow us on Privacy Policy This notice is addressed to those who use the Services (provided through the bsmart.it Website or through applications) owned by bSmart Labs srl. The notice explains how at bSmart Labs srl we use the Data of Users who are registered to our Services. It also allows Users to understand the purposes and methods of processing their personal Data by us in the event they provide it. This notice may be modified. The latest update was on: 08/10/2024. Data Controller and Data Protection Officer bSmart Labs srl, Via Montorfano, 98 - 20831 Seregno (MB), tel. 0362 640018. For information about this Privacy Notice, write to us at [email protected]. We have appointed a Data Protection Officer (DPO) to verify the compliance of our personal data processing with Italian and European regulations. The Data Protection Officer is LiquidLaw Srl - UniSalento 2018-2022 spin-off company and can be contacted at: [email protected]. They are also the point of contact for requesting and receiving information about the processing of your personal data and the contact for the Supervisory Authority. What Data do we store? We collect certain personal Data of Users, such as User ID and password, name, surname, and email address, information aggregated during browsing, and other personal Data voluntarily provided by the User during registration or when requesting the Services offered (e.g., photos, written works as part of educational activities, etc.). We may also collect your personal data when you contact us for assistance or use the social network plug-ins available on the Website. Some Services may be accessible to Users without the need to provide their personal Data; however, most functionalities are only accessible to registered Users. Personal Data provided by Users We store in our databases the name and surname, email address, username, password, personal information, and other information that the User provides to us through the use of our Services. Personal Data of Minors The Services we provide are intended for Users of all ages. A Minor can register for one or more bSmart Labs srl Services as long as such registration is carried out by one of the Parents - or another individual exercising parental authority. The Parent - or another individual exercising parental authority - authorizes bSmart Labs srl to process the Minor's personal Data through explicit consent requested at registration, where expressly required (when the legal basis is different from the performance of contractual obligations for the Services provided), accepting the terms set out in this Notice (cf. par. "How do we use the Data we collect?"), on the Terms and Conditions page, and in compliance with Article 8 of the General Data Protection Regulation (EU/2016/679). The Parent - or another individual exercising parental authority - has the right to view, request rectification, integration, or deletion of the Minor's personal Data for whom they registered for one or more bSmart Labs srl Services through communication with the Data Controller. Furthermore, if they become aware of the registration of a Minor for one or more bSmart Labs srl Services, over whom they exercise parental authority, without their express authorization (where required), they may notify the Data Controller, who will work to delete the Minor's account within a reasonable time. Browsing Data The IT systems and software procedures that make our Services work acquire, during their normal operation, certain Data that is transmitted implicitly when using Internet communication protocols. Examples of this data category include IP addresses, domain names of computers used by Users who connect to the Sites and applications of bSmart Labs srl, the time zone of the request to the server, the method used in submitting the request to the server, and other parameters relating to the User's operating system and IT environment. The aforementioned information is generally not collected to be associated with identified data subjects and may be used by bSmart Labs srl to derive anonymous statistical information about the use of our Services and to ensure their proper functioning. The Data may also be used to ascertain responsibility in the event of hypothetical cybercrimes against our Sites, applications, or software. How do we use the Data we collect? We process Users' personal Data exclusively in the ways described in this notice and in compliance with the provisions of the General Data Protection Regulation (EU/2016/679). To use some Services offered by bSmart Labs srl, the User may need to give consent for the use of their personal Data. In particular, the legislation provides that there must be a specific reason that allows the processing of the users' personal data on the platform, which consists of: in some cases, the need to respond to your requests for registration or access to the Services provided by bSmart Labs srl or to respond to information requests about our products and services (these are contractual or pre-contractual purposes and consent is not required); complying with certain legal and/or regulatory requirements (compliance with obligations provided by Law, a Regulation, or Community Legislation, and, in this case as well, consent is not required); pursuing a legitimate interest of bSmart Labs srl or third parties (e.g., service users); in limited circumstances, consent provided by the User (e.g., for marketing or co-marketing purposes or profiling by bSmart Labs srl); with specific and different consent, for the transfer or sale of personal data to third parties (including commercial partners) in the following economic and merchandise sectors: Publishing, School, Education, Culture, Commerce, to carry out promotional activities, present offers, commercial communications, and subsequently send informational, advertising, and/or promotional material and/or opinion polls, market research, newsletters, and direct sales. Therefore, we use your Data for the following purposes: To operate, maintain, and improve our Sites, Products, and Services; To respond to your requests for platform registration, in order to enable access to the reserved area and other services provided; To send information, including confirmations, invoices, technical notes, updates, security alerts, and administrative messages; To provide support or help desk services, as well as technical assistance by managing tickets opened by the User (filling in the online request form); To interact, in some bSmart Labs srl Services, with other Users registered with bSmart Labs srl included in restricted and controlled access groups (for example, virtual classrooms of bSmart Classroom or screens that put the Student and Tutor in touch, between the Parent and Tutor in bSmart Tutors, or the screens that allow Parents to access their children's personal Data); To create and promote contests and prizes promoted by bSmart Labs srl; To respond to comments and questions by providing Customer Service and managing data voluntarily communicated for specific information and/or assistance services; To communicate promotions, events, and other news about Products and Services offered free of charge exclusively by bSmart Labs srl; To link or combine User information with other personal information; To protect, investigate, and discourage fraudulent, unauthorized, or illegal activities; To verify the necessary and automatic collection of data relating to interaction with the website, also by analyzing aggregated data on visitors' and users' behavior on the site; To provide Products and Services requested by customers; To send any invitations to trial bSmart Labs srl Services based on explicit actions performed by Users already registered with the Service (e.g., sharing content with someone through email input). In some cases, we use Data (email or other) explicitly provided by Users registered with one or more bSmart Labs srl Services to send invitations or other communications to third parties not registered with bSmart Labs srl Services. To enable the full functionality of some services provided by third parties (e.g., Google Drive, Dropbox), we ask the user to enter their access data for these services to access the content they own hosted by the respective platforms. bSmart Labs srl never directly accesses the user's content, does not save any files on its servers, and only makes viewing available to direct owners. We retain this information solely for the purpose of sending communications regarding bSmart Labs srl Services. The recipient of such messages can contact us at [email protected] to request the removal of their email address from our database. The User also has the option to decide whether to grant the use of their Data for the following two purposes: To receive communications, promotions, and other news about paid Products and Services offered by bSmart Labs srl, as well as communications, promotions, and other news about Products and Services offered by our selected partners (e.g., periodic newsletters or other messages about initiatives related to education, school, and the world of Education); To transfer or communicate the user's personal data to third parties (in the previously indicated economic and merchandise sectors) so they can carry out promotional initiatives. For each of the two consents mentioned above, the User has the option to authorize or withdraw consent on their profile page. Alternatively, the User can inform us of a change of consent by sending an email to [email protected]. We will correct the User's choice within the terms of the law. Soft spamming bSmart Labs srl may use the email addresses provided by the user during registration or purchase on the Site for direct sale purposes of the products and/or services offered through the Site (or to promote updates on different topics relating to the school world), even without their consent, provided it is a product or service similar to the one covered by the previous sale (so-called soft spamming). The user can object to this processing at any time by notifying bSmart Labs srl or unsubscribing within the received communication. The legal basis for processing is the legitimate interest of bSmart Labs srl in sending such communications, within its legitimate interest (which may be considered equivalent to the user's interest in receiving "soft spam" communications). Mandatory nature of data provision and consequences of refusal Some data provided in the forms available on the bsmart.it Website or accessible via applications may be mandatory and are essential for providing services or to comply with obligations arising from law or regulation. Refusal to provide them will make it impossible to provide the services displayed. The provision of other data, different from those that are mandatory, is optional and does not affect the use of the website and its services. Depending on the circumstances, you will be duly informed of the mandatory or optional nature of providing your personal data. We will highlight the mandatory or optional nature of providing your data through a notice only for the data necessary for providing services. Please note that failure to provide optional personal data will not impose any obligation or disadvantage on our users. Sharing and security of your data Personal data may be made available to third parties (partner publishers) who process personal data autonomously solely to perform the contract for the purchase of products or access to content on the bSmart Labs srl Website and only when this purpose is not incompatible with the purposes for which your data were …