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Resend OTP Message and data rates may apply. By subscribing you agree to our Privacy Policy, the Atlassian Terms of Service, and the Atlassian Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Get incident updates and maintenance status messages in Slack. Subscribe via Slack By subscribing you acknowledge our Privacy Policy. In addition, you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy. Get incident updates and maintenance status messages in Microsoft Teams channel. Channel's Webhook URL: Here's where to find the URL of a teams channel By subscribing you acknowledge our Privacy Policy. In addition, you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy. Get webhook notifications whenever GMO GlobalSign creates an incident, updates an incident, resolves an incident or changes a component status. Webhook URL: The URL we should send the webhooks to Email address: We'll send you email if your endpoint fails By subscribing you agree to our Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Visit our support site. Get the Atom Feed or RSS Feed. Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Scheduled Maintenance Edge Enroll maintenance Aug 24, 2026 10:00-11:00 UTC We will be conducting system maintenance as follows: Edge Enroll will be moving to a new backend database cluster. The service will be temporarily interrupted for up to 10 minutes during the downtime window. Posted on Aug 13, 2026 - 16:12 UTC Past Incidents Aug 16, 2026 No incidents reported today. Aug 15, 2026 No incidents reported. Aug 14, 2026 No incidents reported. Aug 13, 2026 GCC service is not accessible Resolved - This incident has been resolved. Aug 13, 15:24 UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug 13, 09:54 UTC Investigating - We’re currently investigating reports of a service interruption with GCC Certificate Issuance. The root cause is currently unknown. We understand the issues this may be causing and are working hard to resolve the problem as soon as possible. Occurred at: Aug 13, 08:21 UTC ■Scope of impact - GCC User Portal - Certificate Issuance - SSL API Certificate Issuance - SSL (Access to Domain Validation URL) - ePKI API Certificate Issuance - EPKI (Access to certificate acquisition URL) - JCAN User Portal - JCAN Certificate Issuance - JCAN API Certificate Issuance - JCAN (Access to certificate acquisition URL) [Note] There is no impact on the use of issued certificates or revocation confirmation. Aug 13, 09:18 UTC Aug 12, 2026 No incidents reported. Aug 11, 2026 No incidents reported. Aug 10, 2026 No incidents reported. Aug 9, 2026 No incidents reported. Aug 8, 2026 No incidents reported. Aug 7, 2026 No incidents reported. Aug 6, 2026 No incidents reported. Aug 5, 2026 No incidents reported. Aug 4, 2026 ACME maintenance and IP change Completed - The scheduled maintenance has been completed. Aug 4, 15:00 UTC Verifying - We have resolved an issue that was causing errors for some customers on the new route. We are continuing to monitor closely. Aug 4, 11:01 UTC Update - We have seen a few errors from connections to the ACME service since migrating to the new endpoint, we are investigating and testing, and will roll back if necessary. Aug 4, 10:27 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 4, 10:00 UTC Scheduled - We will be upgrading the load balancers used by the ACME service. No service impact is expected however there is the possibility of minor interruptions due to the work being performed. Please note that the IP addresses (both IPv4 and IPv6) will change as a result of this work, so customers are encouraged to ensure that any firewall rules are up-to-date as previously communicated. The IP ranges used for the Atlas primary data centre are available at https://support.globalsign.com/ssl/manage-domains/list-static-ip-addresses and the new IP addresses will remain within these ranges. Note that this window only affects ACME - the main certificate issuance API will not be affected by this maintenance. Jul 20, 08:53 UTC Aug 3, 2026 No incidents reported. Aug 2, 2026 No incidents reported. ← Incident History Powered by Atlassian Statuspage Privacy Policy Cookie Policy / DNT © 2021 GlobalSign. All Rights Reserved.