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Menu Search Search Environmental Topics Environmental Topics Air Bed Bugs Chemicals, Toxics, and Pesticide Emergency Response Environmental Information by Location Health Land, Waste, and Cleanup Lead Mold Radon Research Science Topics Water Topics A-Z Topic Index Laws & Regulations Laws & Regulations By Business Sector By Topic Compliance Enforcement Guidance Laws and Executive Orders Regulations Report a Violation Report a Violation Environmental Violations Fraud, Waste or Abuse About EPA About EPA Our Mission and What We Do Headquarters Offices Regional Offices Labs and Research Centers Planning, Budget, and Results Organization Chart EPA History Breadcrumb Home About EPA EPA Hotlines Hotlines and Service Lines for Specific Topics Reporting Spills and Environmental Violations Emergency events and spills or releases should be reported through the National Response Center: 1-800-424-8802 Llame al Centro Nacional de Respuesta al: 800-424-8802. Para español oprima 2. Report possible violations of environmental laws and regulations. epa.gov/tips You can provide tips anonymously if you do not want to identify yourself. Learn more about reporting spills and environmental violations. Asbestos Ombudsman Hotline Phone: 800-368-5888 or 202-566-1970 (in DC area) Email: [email protected] Hours: 8:30 a.m. to 4:30 p.m. EST, Closed Federal Holidays. After hours leave a voice message to receive a call back during business hours. Type of Coverage: A member of the EPA Asbestos and Small Business Ombudsman (ASBO) staff will answer calls. Description: The Asbestos and Small Business Ombudsman (ASBO) operates a toll-free hotline in order to receive asbestos-related complaints, and to provide general assistance to the public, as it relates to asbestos issues and as required by the Asbestos Hazard Emergency Response Act (AHERA) of 1986. The Assessment, Cleanup and Redevelopment Exchange System (ACRES) Help Desk Phone: 703-284-8212 E-mail: [email protected] Hours: 9 a.m. – 5 p.m. EST, Monday - Friday, excluding federal holidays. Description: The hotline provides guidance on using the Assessment, Cleanup and Redevelopment Exchange System (ACRES) database and answers any ACRES-related questions. Additional Notes: Leave a message and they will respond within 24-48 hours. Central Data Exchange (CDX) Hotline Phone: 888-890-1995 E-mail: [email protected] Hours: Available for data submission technical support between the hours 8:00 a.m. – 6:00 p.m. Eastern Type of Coverage: Staffed by live operators. Community Hotline E-mail: [email protected] Note: On September 30, 2026, support offered through the Community Hotline will be transitioned to EPA regional offices and other hotlines listed on this page. Type of Coverage: Staffed by EPA and Contractor Staff Description: Available for community members seeking information that may assist in addressing potential environmental and/or public health issues. Drinking Water Hotline Email: [email protected] Website with Contact Us form Type of Coverage: Staffed directly by EPA employees. Description: The Safe Drinking Water Hotline provides the general public, regulators, medical and water professionals, academia, and media, with information about drinking water and ground water programs authorized under the Safe Drinking Water Act. Freedom of Information Act (FOIA) FOIA website Phone: 202-566-1667 Hours: 8:00 a.m. – 5:30 p.m., ET, Monday – Friday, Closed Federal Holidays. Type of Coverage: Staffed by live FOIA Specialists. After hours Coverage: The phone line has voice mail where a message can be left, and a FOIA Specialist will retune the call during the next business day. Description: EPA's National Freedom of Information Act (FOIA) Program provides the public with access to EPA records. View EPA records online which were the subject of a previous request. Any person has the right to submit a FOIA request. Requests can be submitted online through our Public Access Site or through one of the mechanisms provided in our agency regulations. Inspector General Hotline - Recognizing Fraud, Waste and Abuse Phone: 888-546-8740 E-mail: [email protected] Type of Coverage: The EPA Office of Inspector General (OIG) hotline is staffed by federal law enforcement agents. Description: The EPA OIG hotline receives complaints of fraud, waste, and abuse in EPA programs and operations including mismanagement or violations of law, rules, or regulations by EPA employees or program participants. Complaints may be received directly from EPA employees, participants in EPA programs, or the general public. Integrated Risk Information System (IRIS) Hotline Phone: 202-564-2707 Contact Us: Please use our Contact Us about IRIS form. Type of Coverage: Staffed directly by EPA employees. Description: The Integrated Risk Information System (IRIS) Program provides information on the health effects of chemicals, and IRIS assessments include information about health hazards as well as toxicity values that can be used in human health risk assessment. The IRIS Hotline provides information on chemicals included in the IRIS database. The information provided by the IRIS Hotline may include background information on chemical assessments, toxicity values, application of toxicity values, and other assessment support information. Requests for information on chemicals that are not included in IRIS or for information that is not part of the IRIS chemical assessment will not be addressed by this hotline. Lead Information Center Hotline Phone: 800-424-LEAD [5323] Hours: 8:00 a.m. to 6:00 p.m. EST, Monday - Friday, (except federal holidays) Fax: 585-232-3111 Type of Coverage: Staffed by specialists Description: The National Lead Information Center (NLIC) provides the general public and professionals with information about lead, lead hazards, and their prevention. The NLIC operates under a contract with the U.S. Environmental Protection Agency (EPA). National Response Center Phone: 800-424-8802 Hours: 24 hours a day Type of Coverage: Staffed by U.S. Coast Guard officers and marine science technicians Description: The National Response Center is the sole federal point of contact for reporting all hazardous substances releases and oil spills. The center receives all reports of releases involving hazardous substances and oil that trigger federal notification requirements under several laws. Pesticides Hotline Phone: 800-858-7378 E-mail: [email protected] Hours: 8:00 a.m. to 12:00 p.m. PST, Monday - Friday Description: The National Pesticide Information Center (NPIC) provides objective, science-based information about pesticides and pesticide-related topics to enable people to make informed decisions about pesticides and their use. NPIC is a cooperative agreement between Oregon State University and the U.S. Environmental Protection Agency. P2 Hub Helpline P2 Website E-mail: [email protected] Type of Coverage: The hotline is run by EPA staff who respond to emails during regular business hours. Description: The P2 Hub Helpline is a free information service dedicated to reducing and eliminating industrial pollutants through education and public awareness. The P2 Hub Helpline provides reference and referral via email. Radon Hotline Phone: 1-800-SOSRADON (1-800-767-7236)* Purchase radon test kits by phone. 1-800-55RADON (557-2366)* Get live help for your radon questions. 1-800-644-6999* Radon Fit-It Hotline. For general information on fixing or reducing the radon level in your home. Safe Drinking Water Hotline Contact Form. For general information on drinking water, radon in water, testing and treatment, and standards for radon drinking water. 785-532-6026 Fax: 785-532-6952 E-mail: [email protected] Type of Coverage: * Operated by Kansas State University in partnership with EPA Description: Radon Hotlines and Information Resources: View Frequent Questions / Ask a Question; Radon Hotlines (Toll-Free); Find a Radon Service Provider Near You; Radon Publications Resource Conservation and Recovery Act (RCRA) Dockets Phone: 202-566-1744 E-mail: [email protected] Hours: The EPA Docket Center is open to the public from 8:30 a.m. to 4:30 p.m., Monday - Friday. Location: The EPA Docket Center is located at: William Jefferson Clinton West Building, Room 3334, 1301 Constitution Avenue, NW Washington, DC 20004 Description: Provides documents involved in the different stages of EPA rulemakings. Additional Notes: Please make an appointment so that the material you wish to view is ready when you arrive. Small Business Ombudsman Hotline Phone: 800-368-5888 or 202-566-1970 (in DC area) Email: [email protected] Hours: 8:30 a.m. to 4:30 p.m. EST, Closed Federal Holidays. After hours leave a voice message to receive a call back during business hours. Type of Coverage: A member of the EPA Asbestos and Small Business Ombudsman (ASBO) staff will answer calls. Description: The Asbestos and Small Business Ombudsman (ASBO) operates a toll-free hotline for the convenience of small businesses, small business trade associations, state Small Business Environmental Assistance Programs (SBEAPs), and the general public seeking information and assistance related to environmental regulations that may impact small businesses. SmartWay Transport Partnership Phone: 734-214-4767 Hours: 8:00 a.m. and 2:00 p.m. EST Type of Coverage: This hotline is monitored by EPA SmartWay Program staff, with a voicemail box to leave messages when staff is unavailable. Staff returns messages by the end of the next business day. Description: The SmartWay Transport Partnership program operates a hotline for the convenience of companies and organizations who seek assistance with registering as SmartWay partners, using SmartWay tools, or other questions related to the SmartWay program. SmartWay helps companies that ship, receive or transport freight reduce their environmental footprint by measuring, benchmarking and improving performance with EPA-developed accounting tools. Superfund Dockets Phone: 202-566-1744 E-mail: [email protected] Hours: The EPA Docket Center is open to the public from 8:30 a.m. to 4:30 p.m., Monday - Friday. Location: The EPA Docket Center is located at: William Jefferson Clinton West Building, Room 3334, 1301 Constitution Avenue, NW Washington, DC 20004 Description: Provides documents involved in the different stages of EPA rulemakings. Additional Notes: Please make an appointment so that the material you wish to view is ready when you arrive. Toxics Release Inventory (TRI) Information Center E-mail: [email protected] Type of Coverage: Staffed by EPA employees. Description: EPA staff responds to inquiries and also operates a regulatory guidance database. Toxic Substances Control Act (TSCA) Hotline Phone: 202-554-1404 Fax: 202-554-5603 E-mail: [email protected] Hours: 8:30 a.m. to 5:00 p.m. EST, Monday – Friday Description: TSCA Hotline provides general information on requirements under the Toxic Substances Control Act (TSCA). Vehicles and Engines Imports Hotline Phone: 734-214-4100 Type of Coverage: Staffed by the Imports Team Description: EPA's Importing Vehicles and Engines and the Imports Helpline welcomes your comments and inquires. We strive to respond to every comment with an answer or an appropriate referral as quickly as possible. Most comments will be responded to within two business days. Region-specific Customer Service Lines EPA Region 1 (New England) Customer Service Line Phone: toll-free line 888-372-7341 (voice mailbox) Website with Contact Us Form Type of Coverage: Voice mailbox is checked da…