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Optimize Digital Experiences with AI Observability | Riverbed Use Riverbed's AI-driven observability platform to unlock exceptional digital experiences. Enhance performance, resolve IT issues, and deliver seamless experiences effortlessly.
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Optimize Digital Experiences with AI Observability | Riverbed On-Demand Webcast Real-World DEX. Real Outcomes. Prevent Disruption with 360° Visibility. watch now English Partner Login Support Contact Us Platform Riverbed Platform AIOps Riverbed IQ AI Assurance Workspaces Digital Experience Aternity Employee Experience Aternity Mobile Experience Aternity Customer Experience Aternity Replay Cloud Observability NPM+ Network Observability AppResponse NetProfiler Infrastructure Observability NetIM Application Observability APM+ Data Movement Riverbed Data Express Service Network and Application Acceleration SteelHead and SteelHead Virtual SteelHead Cloud SteelHead Mobile SteelHead RS SteelHead SaaS All Products Enabling Technologies Adaptive AICausal, Predictive, Generative, Agentic AI for proactive troubleshooting, resolution, forecasting Automation ToolsNo-code/low-code workflows to enhance IT Ops investigations, remediations, and integrations Smart OTelOTel-compliant export of data from any Riverbed product or 3rd party source to any OTel receiver Agentic AIGoverned agents and skills to autonomously investigate and remediate issues, driving disruptions to zero Data StoreSolving the distributed data problem to provide fast full-fidelity data required by AI-driven autonomous operations Smart VisualizationReal-time dashboarding and troubleshooting canvas with AI-driven insights and analytics Unified AgentSingle agent platform to deploy and manage certified modules Analytics EngineAnomaly baselining, anomaly detection, and correlation across data sources for automated remediation Edge CollectorGateway between Riverbed IQ Ops and Riverbed’s on-premises NPM products TelemetryCollection of high-quality data across all elements of enterprise IT landscape Integrations Library Integrations LibraryIntegrate the Riverbed platform with best-in-class observability, ITSM and productivity applications Our Approach Learn how the The Riverbed Platform provides a fully integrated pathway to AI-enabled zero disruption autonomous operations. Discover Zero Disruption Explore Riverbed Platform Solutions Col 1 Streamline Digital Transformation Change Management Cloud Migration Data Movement Hybrid Work Reduce Costs IT Asset Cost Reduction Intelligent IT Automation Intelligent Service Desk Sustainable IT Col 2 Optimize Performance Application Performance Cloud Performance Network Performance Experience Level Agreements Strengthen Security & Compliance Business Resilience Zero Trust Visibility Disaster Recovery Secure Government Operations Col 3 Eliminate Blind Spots VDI Intelligence UC Visibility Intel Peripheral Visibility All Solutions ON-DEMAND WEBCAST The Era of Zero Disruption Starts Now Watch Now Industries Column One Financial Services Commercial Banking Investment Services Insurance Providers Column 2 Riverbed Platform for Government U.S. Public Sector Defense and Intelligence Healthcare Retail Column 3 Pharmaceutical Hospitality Aviation Energy & Utility Oil & Gas Mining Government & Public Sector Riverbed Platform for Government achieves FedRAMP Class D (High) Authorization Learn more Customers Support Overview Support Overview Support Login Services Services, Support, Success Assessment Services Adoption and Transformation Services Build Services Community Customer Stories Community Riverbed Academy EBOOK Our Customer Voices GET THE EBOOK Partners Partner Overview Partner Overview Become a Partner Partner Blog Partner Login Technology Partnerships Technology Partnerships Amazon Web Services Citrix Gigamon Intel Keysight Technologies Tech Part 2 Microsoft Nutanix ServiceNow Telchemy Strategic Alliances Strategic Alliances Fujitsu Kanari Kyndryl PRESS RELEASE Riverbed Celebrates Global Partner Excellence with Annual Awards READ NOW Resources Engage Engage Resource Library Ebooks Videos Community Insights Insights Blogs Customer Stories Analyst Reports FAQs Maximize Maximize Webcasts & Events Media Spotlights Riverbed Academy Trust Center WEBCAST Real-World DEX. Real Outcomes. RESERVE YOUR SPOT Company About Riverbed About Riverbed Leadership Global Locations Community Connect Careers Careers Newsroom Press Releases Trust Center ANALYST REPORT Riverbed Named a Leader: IDC MarketScape WW DEX 2026 Vendor Assessment Learn More Search Search for: REQUEST DEMO The Era of Zero Disruption is Here Eliminate issues. Don't manage them. Move toward autonomous operations at your pace. REQUEST DEMOLearn More EMPOWEREDX 2026 Six City Global Tour The Era of Zero Disruption is Here: Advance Toward Autonomous IT RESERVE YOUR SEAT TODAY Riverbed Named a Leader IDC MarketScape for Worldwide Digital Employee Experience 2026 LEARN MORE Built for Prevention. Built for Zero Disruption. Dashboards and alerts help you detect problems. Zero Disruption requires preventing them. Riverbed enables AI to act, not just observe, with policies, approvals, and auditability built in. Powered by the Riverbed Intelligence Layer, issues are resolved before employees ever feel the impact. 1 AI-Ready Signals Direct measurement across users, devices, networks, and applications, in real time, so disruption has nowhere to hide. 2 Contextual Correlation Cross-domain correlation that understands what changed and why, enabling fast, precise root cause, not guesswork. 3 Governed, Trusted AI AI agents that start with recommendations, then automate with approval, and expand to policy-bound autonomy as you gain confidence. EXPLORE ZERO DISRUPTION EBOOK Zero Disruption IT Operations Are Here Teams responsible for employee experience are being asked to deliver something very different. Not just uptime—but uninterrupted work. DOWLOAD EBOOK Designed for AI Autonomous IT becomes possible only when the architecture is designed for AI from the start. Riverbed unifies data, visibility, telemetry, and experience insight into a common architectural foundation, so intelligence can be trusted to act within your change control, not just analyze. Partial visibility and inferred data limit autonomy; trusted prevention requires architecture built to measure everything that matters, across data, infrastructure, and experience. Read more Visibility Full Visibility See users, apps, devices, and networks in one view—and pinpoint the source of issues. EXPLORE RIVERBED PLATFORM Read more Data Structure Data Structure Unified data for humans and AI, understand and resolve issues faster. Discover Aternity Replay Read more Zero Blind Spots Zero Blind Spots Capture every signal in real time to find root causes and resolve issues faster. DOWNLOAD EBOOK Read more Experience Insights Experience Insights See real user experiences and resolve faster with less disruption. DOWNLOAD EBOOK Read more Open Architecture Open Architecture Connect your existing tools and data without lock-in or added complexity. VIEW INTEGRATIONS Riverbed AI in Action Major European Manufacturer 86% Reduction in False Alerts Used AI/ML analytics to cut through 2,000+ alerts daily and prioritize business-critical incident remediations for a 7x improvement in MTTR. EXPLORE Riverbed IQ Top 5 Global Bank $6M+ Annual Savings AI & automation reduced resolution time by 25% for 75,000+ monthly tickets, driving operational savings and instant ROI. Explore Aternity Integrated Energy Company Over 10,000 IT Service Desk Hours Saved per Year More than 43,000 annual AI-driven automations executed annually to ensure compliance and reduce risk. Explore Aternity Global HR Solutions 1000+ Days of User Productivity Gained Annually 2.5M+ AI remediations annually, improving productivity and compliance while saving over $850k in software asset management. Explore Aternity The Princess Alexandra Hospital NHS Trust Saving £2.5 to £3M in IT Costs Over a 5-year Period “We’re leveraging AIOps to improve IT Service Desk efficiency and clinician productivity. Riverbed’s IQ Assist will definitely help us enhance user satisfaction.” - Zeno Tadjine, ICT Support Officer LEARN MORE Multinational Healthcare Provider Achieved 100% Successful Migration By automating a 10-step manual migration with a 70% failure rate, the service desk eliminated 28,000 tickets and saved 6,500+ staff hours. EXPLORE Aternity Major US Wireless Service Provider $1M Annual Savings Triggers 9,000+ AI-driven remediations monthly, saving 10 minutes per incident for a total of 1500+ hours of freed staff time to work on innovation. EXPLORE Aternity Global Federal Credit Union $1.5M in Annualized Savings “In 90 days we ran nearly 13,000 remediations to solve user issues, which on average has eliminated 20 minutes of resource time per incident.” - Doug Horner, SVP, IM Ops LEARN MORE Top 5 Global Financial Institution 14M+ Remediations this Year Automated resolution of productivity issues for over 150,000 users, resulting in over $2M in annual operational savings. EXPLORE Aternity Kent Community Health NHS Saved 2700+ Hours Monthly Unused profiles on shared devices caused unresponsiveness. Automating the fix cut service desk tickets, saved 15 minutes per device, and avoided disruptions for clinicians. LEARN MORE Multinational Insurance Co. Over $1.2M Saved in Service Desk Hours per Year AI automatically resolved issues with compliance, security, OS upgrades, and critical business applications. Explore Aternity Global Professional Services Firm Improved Teams Performance for 10,000 Users By automating detection and remediation of Teams issues, IT saves 2,500 staff hours monthly and improves user productivity. EXPLORE Aternity Health Insurance Company Over 150,000 Automated Remediations Annually AI-driven remediations allowed repurposing of staff to higher priority tasks while improving user experience at the same time. Explore Aternity Multinational Financial Institution Ensures Compliance for 127,000 Devices By automatically detecting and remediating disk space issues, user devices can now install essential upgrades, while saving 15,000 staff hours. EXPLORE Aternity Autonomous IT Operations for DEX with Riverbed CEO What Riverbed Can Do For Your Organization 0% Improvement in network performance, allowing for proactive management Explore EDF Story 0% Reduction in system crashes, enhancing employee productivity 16% Read Dow Use Case £0m Saved in IT costs worldwide over 5 years, and 99% reduction in SLA breaches Explore NHS Trust Hospital 0% Reduction in network data transmissions, ~900GB less data per day Read Elaraby Story GET CUSTOMER VOICES EBOOK This Just In... PRESS RELEASE Riverbed Named a Leader: IDC MarketScape Worldwide DEX 2026 LEARN MORE PRESS RELEASE New AI-driven Aternity Innovations Help Prevent Disruption Riverbed defines the Era of Zero Disruption for Digital Employee Experience LEARN MORE BLOG Inside the Riverbed Platform Expansion: Smarter AIOps and Broader Observability READ THE BLOG Ready to Get Started? Reach the full potential of your digital investments with Riverbed Request DemoCONTACT US Linkedin Twitter Facebook Youtube Connect With Us Global Locations Contact Us Partner Log-in Community Press Releases Events & Webinars Explore Solutions Products Resources Riverbed Academy Support About Riverbed Careers Trust Center Customer Stories Corporate Responsibility Environment and Sustainability Always Be The First to Know You’re On The List! The latest Riverbed news will now be delivered straight to your email inbox. ©2026 Riverbed Technology LLC. All rights reserved. Trust Center Legal Notices Privacy Policy Tax Information Cookie Settings English Selected Country/Language: English English Français 日本語 Deutsch English Australia English Great Britain English United Arab Emirates Outline Riverbed Platform Enabling Technologies Integrations Library Our Approach Col 1 Col 2 Col 3 The Era of Zero Disruption Starts Now Column One Column 2 Column 3 Government & Public Sector Presented by Qortora, a product of Qortora, LLC. Content remains the property of the original publisher. This reference page supports transparent discovery within the Qortora index.