M·E·L Research - Social Research Agency ¦ Market Research Company × M·E·L Research About Us Equality, Diversity & Inclusion (EDI) in Research & Evaluation Pro Bono Omnibus Research Published Social Research Findings Social Value Report Trauma-Informed Research  All Services Qualitative Research Quantitative Research Evaluation & Learning Partner Doorstep Engagement & Doorstepping Customer Experience Research Employee Experience Research Brand Tracking Research Campaign Evaluation Research Academic Research Support Services SPARK: Suicide Prevention, Attitudes, Risks and Knowledge All Sectors Armed Forces Community Market Research Charities & Third Sector Market Research Central Government & Regulators Market Research Crime & Justice Market Research Culture & Heritage Market Research Education & Skills Market Research Emergency Services Market Research Environment & Climate Market Research Finance, Money & Debt Market Research Health & Wellbeing Market Research Housing Sector Market Research Local Government Market Research Sport & Physical Activity Market Research Technology Market Research Transport Market Research Utilities Market Research Quality & Accreditations M·E·L News Insights, Blogs & Thinking Case Studies Client Testimonials Our Team Careers Working at M·E·L Contact Us Have We Contacted You? How To Write A Brief Newsletter subscribe Social Research ¦ Market Research ¦ Behavioural Insight ¦ Evaluation ¦ SROI 0121 604 4664 Search Contact us Contact Us First name Last name Your Email Contact Number Job Title Company Your Enquiry Where did you hear about us? Please select...Search EngineSocial MediaArticle or PublicationEvent or ConferenceEmailWord of MouthMRS Research Buyer's GuideOther Social and market research and behavioural insights agency driven by social value. M·E·L Research is a specialist market, social and behavioural research and insights consultancy. But M·E·L Research isnt a standard agency. Our vision is to make a positive difference to organisations, employees, customers and wider society. We push for social value in why we work, how we work and who we work with. We provide insight that enables public sector bodies and charities to improve their service delivery. We also explore attitudes and behaviours and evaluate interventions on key societal issues including poverty, mental and physical health and wellbeing, mobility, infrastructure and the climate and environment with residents, customers, employees, stakeholders and businesses. We deliver social and market research services across various sectors, including housing, health and wellbeing, transport, culture and heritage, sport and activity and the environment. To ensure we deliver excellent research with a purpose, we work with a clear set of values and quality standards. More detail on our unique approach to delivering social value for communities, partners and the wider population can be found here. Sectors Services Case Studies What sector or service are you looking for? We work across a wide range of public service areas Sectors Our team work in a diverse range of sectors, conducting research into wide ranging issues from local government to environmental impact studies. See all our sectors Sectors Armed Forces Community Market Research View sector Sectors Central Government & Regulators Market Research View sector Sectors Charities & Third Sector Market Research View sector Sectors Children and Young People Market Research View sector Sectors Culture & Heritage Market Research View sector Sectors Education & Skills Market Research View sector Sectors Emergency Services Market Research View sector Sectors Environment & Climate Market Research View sector Sectors Finance, Money & Debt Market Research View sector Sectors Health & Wellbeing Market Research View sector Sectors Housing Sector Market Research View sector Sectors Local Government Market Research View sector Sectors Sport & Physical Activity Market Research View sector Sectors Technology Market Research View sector Sectors Transport Market Research View sector Sectors Utilities Market Research View sector Services Our highly skilled team are able to conduct many forms of research. Depending on the depth and scope of research required our team will recommend the most appropriate method of research. Services Public Attitudes Polling We specialise in large scale national polling to help policymakers and organisation leaders make informed decisions. Our accurate, reliable, and unbiased insights help to explore public attitudes on a range of social issues. View service Services Doorstep Engagement Programmes Doorstep engagement provides a direct and effective way for councils, housing providers, utilities, charities and other public service organisations to reach people in their own communities. A well-designed doorstep engagement programme can do more than distribute information. It can help organisations understand why people are not using a service, address practical barriers, provide tailored support and encourage lasting behaviour change. View service Services Join our Online Panel The M·E·L Research Panel members take part in a variety of qualitative research, including one-to-one interviews, focus groups, and online workshops. Each project explores real-world social issues that matter, covering topics such as health, education, local government, and equality, diversity and inclusion (EDI), plus much more. View service Services Academic Research Support Services Our dedicated team is poised to offer unparalleled support across various research requirements, adhering strictly to the highest ethical standards, ensuring every project we undertake is trauma-informed and fully integrates Equality, Diversity, and Inclusion (EDI) principles, and utilising our own in-house team for the full range of fieldwork and analysis approaches. View service Services Brand Tracking Research At M·E·L Research we believe that brand strength is built in different ways, but fundamentally being authentic to your brand identity throughout all contact points is essential. View service Services Residents’ Surveys We have considerable expertise in engaging with residents in order to provide local authorities with an understanding of local priorities, neighbourhood issues and the quality of local service delivery. We are passionate about giving residents a clear voice in shaping services and improving neighbourhoods. View service Services Campaign Evaluation Research In order to maximise the impact of campaign investment M.E.L Research can test early creative ideas, through to final copies of creative. We can offer feedback on all types of creative including TV, posters, press, online, social media and radio. This can be done using various methodologies depending on the type of feedback needed, and the type of creative. View service Services Evaluation & Learning Partner Evaluation is a key part of our business name and we apply rigorous, but practical evaluation techniques to help clients assess the impact and outcome of their project or programme; to determine what works and what doesn’t, why it works and how it can work more effectively. View service Services Quantitative Research We have over 35 years’ experience in running quantitative research studies for a range of public services clients; from residents consultations to health and well-being studies to Survey of Tenants And Residents (STAR) projects amongst others. View service Services Qualitative Research Qualitative research is all about gathering rich, detailed understanding and insight, that is often difficult to do through surveys and questionnaires. It allows us to research more complex issues and understand why people think and behave in the way they do. View service Case Studies It can be hard to know which market research consultant to choose when youre looking for commission research. At M·E·L Research, we believe in transparency and are proud to share insights into the processes and outcomes of the research weve conducted for organisations in the past. View all Case Studies Case Studies British Dyslexia Association: Research with Dyslexic NEETs The British Dyslexia Association (BDA) commissioned M·E·L Research to explore the lived experiences of dyslexic young people aged 18–24 who were not in employment, education or training (NEET). The research was undertaken in the context of increasing national concern about the rising number of young people who are NEET and growing policy interest in understanding the multiple factors contributing to this issue View Case Study Case Studies Dover District Council: Doorstep Recycling Engagement Campaign Dover District Council commissioned M·E·L Research to deliver a promotional doorstep engagement campaign in selected parts of the district. The campaign focused on improving residents’ use of the council’s kerbside recycling services and reducing contamination in the commingled recycling container. The council had identified several materials that were regularly being placed in the wrong container, including larger View Case Study Case Studies WRAP Cymru: Recycle for Wales Doorstep Engagement Campaign WRAP Cymru commissioned M·E·L Research to deliver a targeted doorstep engagement campaign in Rhondda Cynon Taf as part of the Recycle for Wales programme. The programme aimed to encourage people across Wales to recycle more materials, more often, supporting wider ambitions to reduce waste, use resources efficiently and increase participation in kerbside food waste recycling. View Case Study Case Studies Westmorland and Furness: Tenant Satisfaction Measures Survey Westmorland and Furness Council Housing Service commissioned M·E·L Research to support its annual Tenant Satisfaction Measures work. The wider context was the Regulator of Social Housing’s requirement for social housing providers with 1,000 or more homes to report against a standard set of Tenant Satisfaction Measures. These measures were designed to show how landlords were performing in key areas such as repairs, complaints, treating tenants with respect, maintaining homes, keeping tenants safe and giving tenants opportunities to have their say. View Case Study Case Studies University of Northumbria: Solar Photovoltaic Panel Design Quantitative Survey The University of Northumbria commissioned M·E·L Research to explore public attitudes towards climate change, renewable energy and emerging solar photovoltaic (PV) technologies. While traditional solar panels are widely recognised, advances in photovoltaic technology are creating opportunities to integrate energy generation into buildings and public infrastructure in new and visually appealing ways. The University wanted to understand how these innovations would be perceived by the public and identify the factors most likely to influence future View Case Study Case Studies Leeds City Region Revolving Investment Fund: Business Research Programme M·E·L Research partnered with Mazars LLP to deliver a large-scale business research programme on behalf of the Leeds City Region Revolving Investment Fund. The study was commissioned to provide robust evidence on business growth, innovation activity and access to finance across one of the UKs most diverse regional economies. The client required a detailed understanding of the opportunities, challenges and investment needs facing businesses across key growth sectors, while also capturing perspectives from the wider business community. The findings would inform View Case Study Case Studies Department for Business and Trade: Aerospace Programme Impact Evaluation The Aerospace Technology Institute (ATI) programme is one of the UKs largest investments in aerospace innovation, supporting the development of next-generation technologies that will help maintain the UKs global competitiveness and support the transition to Net Zero aviation. With £1.9 billion of…