IOM Global Shared Services Centre Skip to main content Keyboard Shortcuts Keyboard Shortcuts Enable keyboard shortcuts Note: If you are using a screen reader, you may need to use the pass-through key (or pass key) to allow some of these keyboard shortcuts to work as intended. Action Shortcut Go to Home O Focus Search / Language Switch A First Main Menu Item S Main Content Q First Paragraph P Next Container E Previous Container W Footer Navigation J Contact us K Click to Pause / Play all media Alt / ⌥ Option + P To open up the keyboard shortcuts Shift + ? Pause Media is playing. IOM Global Website IOM Global Shared Services Centre GLOBAL SHARED SERVICES CENTRE Partner with us IOM GSSC Back IOM Global Shared Services Delivering efficiency, scale and specialized excellence A globally integrated, efficient and technology-driven shared services model that supports all offices, ensuring high-quality service delivery, cost savings and timely responses. A central hub of global support Driving digital transformation Quality, accountability, and trust Strategic alignment: partnering for United Nations reform IOM global website Explore Portfolio Back Our global services Driving mission success through strategic global support Delivering strategic support in the areas of finance, human resources, supply chain and information and communications technology, driving mission success across the Organization. Finance Human resources Payroll Information and communications technology Supply chain Administration support Partner with us Explore Value Back Global Shared Services value-add Strategic partner for operational excellence and mission delivery The Global Shared Services Centre reduces administrative and compliance burdens, allowing country offices to focus entirely on strategic programme delivery and supporting beneficiaries worldwide. Scale and scope Technical maturity Service excellence Strategic alignment Job vacancies Explore About us Back Who we are Learn about our history, vision and commitment We are driven by strategic goals and core values, with skilled and responsive teams delivering efficient, technology-enabled services that support global operations. Our vision and strategic objectives Our core values Partner with us Your strategic partner for tomorrow and beyond Explore how we can help you streamline operations, boost efficiency and refocus on your core mission through strategic support and continuous improvement. Learn more Job vacancies Explore Give today Highlights IOM Global Shared Services Centre Your partner for efficiency, compliance and mission delivery Explore our global services Global Shared Services Centre: Enhancing operational excellence and strategic support The Global Shared Services Centre (GSSC), which consolidated the Manila Administrative Centre (established in 2002) and the Panama Administrative Centre (established in 2007), centralizes transactional human resources, finance, payroll, supply chain, information technology, administration and other related services. This consolidation aligns with structural realignment objectives of the UN80 Initiative and modernizes IOM’s back office through standardized processes, digital tools, stronger governance and increased sustainability to better support programme delivery. Our Value-add See more Scale and scope Technical maturity Service excellence Strategic alignment Our Global Services Finance The GSSC offers comprehensive financial and accounting services that help organizations strengthen operational efficiency, compliance and financial accuracy across global missions. Explore service Human resources The GSSC provides end-to-end human resources and administrative services that can help organizations to accurately manage global staffing, payroll, recruitment, pensions and insurance in line with compliance requirements. Explore service Supply chain The GSSC provides efficient, scalable and policy-compliant supply chain services that support inter-agency operations. Key offerings include global procurement, logistics and warehousing, quality assurance, master data management and data-driven reporting services, enhancing transparency, coordination and decision-making across regular and emergency contexts. Explore service Information and communications technology The GSSC offers scalable information and communications technology services that can help organizations operate more efficiently, securely and strategically across global missions. Explore service Payroll The GSSC manages payment for over 16,000 staff and non-staff. This covers international Professional staff worldwide, national staff in 168 countries, and non-staff based in Switzerland. Explore service Administration support The GSSC offers administrative services for project monitoring and reporting, internal controls and compliance support, staff travel and hotel/conference booking, common services, shipment of personal effects and centralized financial and sustainability dashboards. It also creates uniform dashboard templates, automates data feeds and manages reporting. Explore service PreviousNext Resilience Campaign The Resilience Campaign is IOM’s strategic appeal to safeguard the foundations of its global field operations powering crisis response, technical expertise, compliance and leadership in the world’s most fragile and high-risk environments. Amid rising global instability IOM seeks flexible funding to keep critical enabling functions strong so IOM can operate safely, efficiently and at scale. 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