The IT Service Desk can answer your questions about Cornell's IT services, help you troubleshoot, report issues that you're seeing, and more.Think a service might be broken? Check the IT Alerts page.
Get Help | IT@Cornell Skip to main content Search: Submit Search Search Filters Search This Site Search Cornell IT@Cornell Main Menu Toggle Search Form Home News & Events Security Policy Services A-Z About Help Quick Login Box Canvas Google Workspace (Student Email) Microsoft 365 Copilot Chat Outlook on the Web Qualtrics Secure File Transfer Teams on the Web Workday Zoom More Login Links Get Help News & Events Security Policy Services A-Z About Help Quick Login Get Help From the IT Service Desk Search for Answers Get Help Articles Additional Support Options Contact Points for Support After Hours Support Search Tips for IT@Cornell Tech Tips Tech Tip: Know the Lingo Tech Tip: Triage Tech Tip: Configure Your Browser to Back Up Bookmarks All Get Help Articles Available to: Visitors, Students, Staff, IT Professionals, Faculty, Alumni On This Page The IT Service Desk can answer your questions about Cornell's IT services, help you troubleshoot, report issues that you're seeing, and more. Think a service might be broken? Check the IT Alerts page. Tech Tips Tired of getting Viva Engage emails? Learn how to opt-out. Hamburger, kebab, waffle! It's not a lunch order, it's IT lingo. Learn the three steps that fix most tech troubles. More Helpful Tips Are Teams notifications breaking your focus? Learn how to hide channels to manage notifications in Teams. Add your name pronunciation and preferred pronouns to your Microsoft profile card, so others know how to address you. Decode a Safe Link so you can share a straightforward URL. Configure your browser to preserve your bookmarks, browsing history, passwords, and extensions. Visit Top Ten Hot IT Topics to learn more about common issues and the solutions to help you. Ways to Contact See the Additional Notes in the sidebar. On a tablet or smartphone? Scroll down. Hours Phone Support 8am-6pm (Eastern Time) Monday-Friday 607-255-5500 Chat Support The IT Service Desk is currently unable to offer live chat assistance at this time. Please use the Web Support Form (24x7 support) to request assistance. Online Support Web Support Form (24x7 support) After-hours support Contact points for support Network Monitoring Network Status Monitoring 6am-6pm (Eastern Time), Monday-Friday Comments? To share feedback about this page or request support, log in with your NetID Additional Notes Chat: Type your question in the Ask Big Red window Call: (607) 255-5500 8am-6pm (Eastern Time) Monday-Friday Events Aug 13 CIT Training: Experience Cornell Content Entry Training This training is for Cornell faculty, staff, and student employees who will be adding content to the student-facing website, Experience Cornell. Aug 20 CIT Training: Microsoft Power BI for Data-Driven Decision Makers In this 1-day course, you will explore, analyze, and customize reports and visualizations in Power BI to discover new insights, showcase those insights, and share them. You will: Explore Power BI reports. Analyze data to get answers and insights. Sort and group data for analysis and reporting. Filter visualizations. Prepare reports. Troubleshoot, collaborate, and share reports. Aug 20 AI Exploration Series: Your Bi-Weekly AI Office Hours Due to popular demand, we're expanding to a full hour while keeping our bi-weekly schedule! Sep 03 AI Exploration Series: Your Bi-Weekly AI Office Hours Due to popular demand, we're expanding to a full hour while keeping our bi-weekly schedule! All Events Latest News Travel Security Alert: Hotel Wi-Fi Networks Targeted for Cybercrime New Zoom Web Portal Interface Becomes Only Option August 13, 2026 IT Security Special Interest Group (SIG) Hosts Ice Cream Social Support Get Help IT Training Phishing (Fake) Emails Verified Cornell Communications Log In CIT Staff Intranet Log In or Log Out IT Service Desk Submit Support Ticket IT Service Desk: 607-255-5500 Give us website feedback University Privacy Web Accessibility Assistance At Cornell we value your privacy. To view our university's privacy practices, including information use and third parties, visit University Privacy. Thanks for letting me know