American Arbitration Association | Arbitration & ADR Services Skip to header Skip to main content Skip to footer Log In File a Case The Worlds Leading Provider of Dispute Solutions Alternative Dispute Resolution Our services Arbitration Mediation Online Dispute Resolution A Legacy of Expertise & Experience Why AAA? View All AAA ADR Data Why AAA? 580,000 cases filed in 2025 $29 billion in B2B claims and counter claims alone in 2025 Over 4,900 experienced panelists 3x faster arbitration vs litigation on average The Latest News AAA Panelists Recognized on the 2026 Silicon Valley Arbitration & Mediation Center Tech List AAA Named Among 2026 Best Places to Work for Women, Adding to a Growing List of Workplace Honors During Its Centennial Year AAA Launches Web3 Panel for Blockchain, Smart Contract, and Digital Asset Disputes Free Report: Building Resilience in Construction Disputes AAA-ICDR Panelists Receive 64 Rankings in 2026 Chambers USA Nationwide Rankings for Arbitration and Mediation AI Arbitrator AI Arbitrator Now Available Fast, cost-effective dispute resolution powered by AI, with final decisions issued by human arbitrators. The AI Arbitrator analyzes submissions and surfaces key issues, while a human arbitrator issues the final award. Currently available for two-party, documents-only construction cases, with more use cases on the way. See How It Works Resolution Simulator Nonbinding Simulated Decisions. Arbitrator-Modeled Analysis. Case Assessment. Curious about the AI Arbitrator but not ready to file a case? See how a simulated arbitration outcome may help parties evaluate risk and prepare a winning strategy before filing with the Resolution Simulator. Learn More Industry-Specific ADR Our practice areas Accounting Cannabis Commercial Construction Consumer Employment Energy Entertainment Financial Services Franchise Government Healthcare Hospitality Insurance and Reinsurance Intellectual Property and Licensing International Labor Life Sciences Mass Arbitration Mergers, Acquisitions, and Joint Ventures Pension Partnership and Shareholder Disputes Professional Services Small Business Smart Contracts and Blockchain Sports Technology Transportation Democratizing Dispute Resolution through Innovation InnovAAAtion By integrating new technologies, the AAA seeks to make ADR services more accessible, efficient, and fair for all. InnovAAAtion Technology Enhancements Adopting new technology helps us streamline processes and improve the efficiency of dispute resolution, making it faster and more cost-effective for all parties involved. New Products and Services Incorporating ClauseBuilder AI (Beta) and online dispute resolution (ODR) services, the AAA is making ADR more accessible. Advancing ADR Rules, Procedures, and Processes To keep the AAA at the forefront of ADR, we are constantly researching and improving procedures as well as providing the latest educational resources for our panelists. Educational programs Supporting the Education of Advocates and Panelists From ADR fundamentals to AI in arbitration, the AAA provides free resources and paid courses for every experience level. Explore webinars, in-person events, and podcasts designed to educate and engage. Explore Offerings Have questions? Q&A Q&A For general inquiries or questions about filing a new case, call Customer Service at 800-778-7879. For faster service, send an email to: [email protected]. Please contact the case manager or email Customer Service with the AAA case number at [email protected]. Questions about international dispute resolution or global and domestic AAA-ICDR office locations?