Data Privacy Policy | Suvretta House The Suvretta House Offers Gastronomy Rooms & Suites Suvretta Spa Webshop & Gift Vouchers Kids Activities Weddings & Celebrations Events In-House Boutiques Informations Welcome History & Hosts 5* Superior Service All Summer LHW Leaders Club Membership All Breakfast Suvretta Spa Lounge Grand Restaurant Suvretta Stube & Sun Terrace Mountain Restaurants Chasellas & Trutz Hotel Lobby & Anton's Bar Suvretta Club Bar Suvretta House Afternoon Tea Suvretta House Chef's Table All Tower Suite Suvretta Privacy Suite Suvretta Suite Deluxe Junior Suite Deluxe Junior Suite Double Room Grand Deluxe Double Room Superior Lake Double Room Superior Mountain Single Room Deluxe Lake Single Room Superior Mountain The New Suvretta Spa Suvretta Spa Lounge The Beat Private Pilates Reformer Class Kids Water World Suvretta Spa Club Membership Webshop Gift vouchers All Kiddy-Club Teddy-Club Kids Restaurant Kids Water World Suvretta Kids Ski School All Winter Summer & Autumn All Weddings & Ceremonies Chapel Regina Pacis Celebrating on the Mountain Celebrations & Banquets Automotive Events Professional Shootings External Catering All Suvretta Sports Alpine Center "il Regalino" Shop Zegna Boutique Fedeli Cashmere Boutique Arrival Webcam Media & Press The Suvretta House Welcome History & Hosts 5* Superior Service Offers All Summer LHW Leaders Club Membership Gastronomy All Breakfast Suvretta Spa Lounge Grand Restaurant Suvretta Stube & Sun Terrace Mountain Restaurants Chasellas & Trutz Hotel Lobby & Anton's Bar Suvretta Club Bar Suvretta House Afternoon Tea Suvretta House Chef's Table Rooms & Suites All Tower Suite Suvretta Privacy Suite Suvretta Suite Deluxe Junior Suite Deluxe Junior Suite Double Room Grand Deluxe Double Room Superior Lake Double Room Superior Mountain Single Room Deluxe Lake Single Room Superior Mountain Suvretta Spa The New Suvretta Spa Suvretta Spa Lounge The Beat Private Pilates Reformer Class Kids Water World Suvretta Spa Club Membership Webshop & Gift Vouchers Webshop Gift vouchers Kids All Kiddy-Club Teddy-Club Kids Restaurant Kids Water World Suvretta Kids Ski School Activities All Winter Summer & Autumn Weddings & Celebrations All Weddings & Ceremonies Chapel Regina Pacis Celebrating on the Mountain Celebrations & Banquets Automotive Events Professional Shootings External Catering Events In-House Boutiques All Suvretta Sports Alpine Center "il Regalino" Shop Zegna Boutique Fedeli Cashmere Boutique Informations Arrival Webcam Media & Press D / E D / E Data Privacy Policy The AG Suvretta-Haus manages the hotel Suvretta House and operates the website (www.suvrettahouse.ch) and is therefore responsible for the collection, processing, and use of your personal data and the conformity of the data processing with applicable data protection law. Your trust is important to us, which is why we take the topic of data protection seriously and ensure appropriate security. We naturally comply with the legal provisions of the Federal Data Protection Act (FDPA), the Ordinance to the Federal Data Protection Act (OFDPA), the Telecommunications Act (TCA), and other data protection provisions that may apply under Swiss or EU law, especially the General Data Protection Regulation (GDPR). In order for you to know what personal data we collect from you and for what purposes we use the data, please take note of the following information. Disclaimer & Copyright Our websites were created to provide information. Any illegal or inappropriate use will be prosecuted. The user of this website agrees to submit to Swiss law while accessing www.suvrettahouse.ch. The legal venue is Bern. The content of this website, especially graphics, audio documents, video sequences, text, etc. are protected by copyright. The respective rights are assured by the Swiss laws on intellectual property and related protective rights (SR231.1) as well as the Swiss laws against unfair competition (SR241). The content of this website is intended for private use only. Any other use, regardless of form, especially the publication or duplication of content delivered by this website, is prohibited. In particular, illegal or inappropriate uses are: any commercial activity that would result in financial gains for the perpetrator, as well as any non-profit use outside the private domain (e.g advertising; publication in books; posters; photo exhibitions; duplication on clothing or similar objects; video production/marketing; CD-ROM; websites, etc. The trademarks, logos, and service marks (Suvretta House St. Moritz, Suvretta Sports & Pleasure, Suvretta Snowsports School, Teddy’s World, Chasellas, Trutz, il Regalino) are trademarks owned by Suvretta House and/or its affiliated companies. All other trademarks used on this website are owned by the respective owners. The mere mention of a trademark does not imply that it is not protected by the rights of third parties. The copyright for published objects developed by Suvretta House shall remain with Suvretta House and any duplication or use shall require the explicit consent of Suvretta House or the respective third party. 1. Data processing in connection with our website Accessing our website (www.suvrettahouse) When you visit our website, our servers temporarily store each access in a log file. As with any connection to a web server, the following technical data is collected without your intervention and stored by us until automatic deletion after one day at the latest: IP address of the requesting computer, Name of the owner of the IP address range (typically your Internet access provider), Date and time of access, Website from which access originated (referrer URL), with search term used if applicable, Name and URL of accessed file, Status code (e.g. error message), Your computer’s operating system, The browser you used (type, version, and language), The transmission protocol used (e.g. HTTP/1.1), and If applicable, your user name from registration/authentication. This data is collected and processed to allow the use of our website (establishing a connection), to permanently ensure system security and stability, and to optimise our Internet offer as well as for internal statistical purposes. We rely on our legitimate interests within the meaning of Art. 6 (1) f) GDPR for these processing purposes. Furthermore, if there are attacks on the network infrastructure or other prohibited or abusive website uses, the IP address is used together with other data for clarification and defence and may be used to identify and take civil and criminal action against the users concerned as part of a criminal proceeding. We rely on our legitimate interests within the meaning of Art. 6 (1) f) GDPR for this processing purpose. Use of our contact form You have the possibility to use a contact form to contact us. We require the following information for this: First and last name Email address Message We only use this data as well as a telephone number you may voluntarily provide to answer your contact query in the best possible and personalised way. Processing of this data is therefore required in order to take steps prior to entering into a contract within the meaning of Art. 6 (1) b) GDPR or falls within our legitimate interests pursuant to Art. 6 (1) f) GDPR, respectively. Registering for our newsletter You have the option to subscribe to our newsletter on our website. This requires a registration. The following data must be provided in the context of a registration: Email address The above data is required for the data processing. In addition, you can voluntarily provide additional data. We only process this data to personalise the information and offers sent to you and to better tailor them to your interests. By registering, you consent to the processing of the provided data for the regular delivery of the newsletter to the address you provided and for statistical analysis of user behaviour and for the optimisation of the newsletter. This consent constitutes the legal basis under Art. 6 (1) a) GDPR for the processing of your email address. We have the right to commission third parties for the technical handling of marketing measures and have the right to disclose your data for this purpose (see Section 13 below). At the end of each newsletter you will find a link through which you can unsubscribe from the newsletter at any time. You can voluntarily inform us of the reason for unsubscribing when you unsubscribe. Your personal data is deleted after you unsubscribe. Any further processing will take place solely in anonymised form to optimise our newsletter. Opening of a customer account You can carry out bookings on our website as a guest or you can open a customer account. We collect the following data when you register for a customer account: Address First and last name Postal address Telephone number Email address The collection of this data as well as other data that you provide voluntarily (e.g. company name) is for the purpose of providing you with a password-protected direct access to your basic data as stored with us. You can view your past and current bookings or manage and edit your personal data. The legal basis for processing the data for this purpose is your consent pursuant to Art. 6 (1) a) GDPR. Booking on the website, by correspondence, or by telephone If you carry out bookings either via our website, by correspondence (email or post), or by telephone, we require the following data for the execution of the contract: Address First and last name Postal address Date of birth Telephone number Language Credit card information Email address We only use this data and other information you provide voluntarily (e.g. expected arrival time, vehicle licence plate, preferences, comments) for the execution of the contract , unless otherwise stated in this data privacy policy or unless you have provide a separate consent. We will in particular process the data to record your booking as requested, to provide the booked services, to contact you in case of ambiguities or problems, and to ensure correct payment. The legal basis for processing the data for this purpose is the performance of a contract pursuant to Art. 6 (1) b) GDPR. Cookies Cookies help in many ways to make your visit to our website easier, more pleasant, and more useful. Cookies are information files your web browser automatically stores on your computer’s hard drive when you visit our Internet page. For example, we use cookies to temporarily store your selected services and input when filling in a form on the website so that you do not need to repeat the input when accessing another sub-page. Cookies may also be used to be able to identify you as a registered user after registering on the website without having to log in again when you access another sub-page. Most Internet browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a notice always appears before you receive a new cookie. On the following pages, you will find explanations as to how to configure the processing of cookies in the most common browsers: Microsoft Windows Internet Explorer Microsoft Windows Internet Explorer Mobile Mozilla Firefox Google Chrome for Desktop Google Chrome for Mobile Apple Safari for Desktop Apple Safari for Mobile Disabling cookies may prevent you from using all the features of our website. Tracking tools General We use the web analysis service Google Analytics for needs-based design and continuous optimisation of our website. Pseudonymised use profiles are generated and small text files that are stored on your computer (“cookies”) are used in this context. The information about your use of this website generated by the cookie is sent to the servers of the provider of these services and stored and processed for us there. In addition to the data listed under Section 1, we receive the following information in some circumstances: Navi…