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Terms & conditions

Terms & conditions Clay Events: Terms and Conditions Last Updated: April 2, 2026 By completing your registration, purchasing a ticket or attending a Clay Event, you acknowledge that you have read, understood, and agree to these Event Terms and Conditions ("Terms"), the Event Priv…

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Terms & conditions Clay Events: Terms and Conditions Last Updated: April 2, 2026 By completing your registration, purchasing a ticket or attending a Clay Event, you acknowledge that you have read, understood, and agree to these Event Terms and Conditions ("Terms"), the Event Privacy Notice attached as Exhibit A, and the Event Details Page (of applicable) for your specific event. These Terms apply to your registration for and attendance at any conference, summit, meetup, or other event hosted by Clay Labs Inc. ("Clay," "we," or "us") (each, an "Event"). ‍ 1. Registration and Tickets 1.1. All ticket purchases are final at the time of checkout. You must provide accurate and complete registration information, including your name, email address, company, and title. 1.2. Tickets are for the named registrant only and may not be shared, resold, or transferred except as described in Section 3. You must present a valid, government-issued photo ID to pick up your Event badge. Badge sharing is not permitted. 1.3. Your ticket includes access to all general sessions, activities, meals, and the closing reception, unless otherwise noted. Capacity for individual sessions or activities may be limited on a first-come, first-served basis. 1.4. You represent and warrant that you have the legal authority to bind yourself to these Terms, that you are at least 18 years of age, and that any payment information you provide is accurate and that you are authorized to use the payment method. 1.5. Clay reserves the right to refuse or cancel any registration at any time, including for violation of these Terms. If Clay cancels your registration for reasons other than a violation of these Terms, you will receive a full refund of the ticket price paid. ‍ 2. Event Changes 2.1. The Event schedule, speakers, sessions, activities, venue, and other details are subject to change at any time without prior notice. Clay does not guarantee the appearance of any speaker, the availability of any session or activity, or that the Event will take place on the announced date or at the announced venue. 2.2. If Clay cancels the Event entirely, your sole remedy is a full refund of the ticket price paid to Clay. Clay is not responsible for any other costs you may incur in connection with the Event, including travel, lodging, meals, or other expenses. ‍ 3. Cancellations, Refunds, and Transfers 3.1. Cancellations and refunds. Refund requests must be submitted in writing to the email address specified on the Event Details Page or [email protected]. The following refund schedule applies, except to the extent a different schedule is provided in the applicable Event Details Page for the applicable Event: Timing of Request | Refund More than 30 days before the Event: Full refund 15 to 30 days before the Event: 50% refund Fewer than 15 days before the Event: No refund Non-attendance does not constitute a cancellation. All refunds will be returned to the original payment method within fourteen (14) business days. 3.2. Transfers. You may transfer your registration to a colleague by emailing [email protected] at least seven (7) days before the Event with the original registrant's name, email, company, and title, along with the same information for the new attendee. Each registration may be transferred only once. Clay reserves the right to decline any transfer request. Once a transfer is completed, it cannot be reversed. 3.3. Clay is not responsible for attendees' hotel reservations, travel arrangements, or other expenses, and these cannot be refunded under any circumstances. ‍ 4. Code of Conduct 4.1. Clay events are professional events. You agree to behave respectfully, professionally, and in compliance with all applicable laws at all times while attending the Event and any associated social events. 4.2. The following conduct is prohibited: Harassment, intimidation, or discrimination of any kind, including on the basis of race, gender, gender identity, sexual orientation, disability, age, religion, or national origin Disruptive, threatening, or violent behavior Unwelcome physical contact or sexual attention Stalking or following other attendees Sustained disruption of sessions, presentations, or other Event activities Any other conduct that creates an unsafe or hostile environment 4.3. If you experience or witness a violation of this Code of Conduct, please report it immediately to any Clay staff member or email [email protected]. All reports will be handled with discretion. 4.4. Clay may, in its sole discretion, take any action it deems appropriate in response to a violation, including issuing a warning, requiring you to leave the Event without a refund, and banning you from future Clay events. Clay may also share the circumstances of a violation with law enforcement, venue personnel, sponsors, or your employer as Clay determines appropriate. You agree to cooperate with any action taken by Clay under this section. ‍ 5. Prohibited Commercial Activities 5.1. The following activities are prohibited at the Event without Clay's prior written consent: Distributing marketing materials, flyers, or promotional items Conducting product demonstrations or sales pitches Soliciting attendees for commercial purposes Operating a booth, display, or activation of any kind Guerrilla marketing or ambush marketing in any form 5.2. These restrictions protect Clay's official sponsors and partners and help maintain a professional attendee experience. Violations may result in removal from the Event without a refund and a ban from future Clay events. 5.3. Clay reserves the right, in its sole discretion, to prohibit attendance or participation by representatives of directly competitive companies and to restrict any competitive commercial activity at the Event. ‍ 6. Recording, Photography, and Content Rights 6.1. Clay's recordings. Clay and its authorized contractors will photograph, video record, livestream, and otherwise capture the Event, including sessions, activities, and common areas. Your image, likeness, voice, and statements (collectively, "Image") may appear in these recordings (collectively, "Recordings"). 6.2. License grant. By attending the Event, you grant Clay a worldwide, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, distribute, publicly display, publicly perform, and create derivative works from any Recordings that include your Image, in any format or media now known or later developed, for any lawful purpose, including marketing, education, and promotion of Clay and the Event. ‍ Last Updated: April 2, 2026 By completing your registration, purchasing a ticket or attending a Clay Event, you acknowledge that you have read, understood, and agree to these Event Terms and Conditions ("Terms"), the Event Privacy Notice attached as Exhibit A, and the Event Details Page (of applicable) for your specific event. These Terms apply to your registration for and attendance at any conference, summit, meetup, or other event hosted by Clay Labs Inc. ("Clay," "we," or "us") (each, an "Event"). ‍ 1. Registration and Tickets 1.1. All ticket purchases are final at the time of checkout. You must provide accurate and complete registration information, including your name, email address, company, and title. 1.2. Tickets are for the named registrant only and may not be shared, resold, or transferred except as described in Section 3. You must present a valid, government-issued photo ID to pick up your Event badge. Badge sharing is not permitted. 1.3. Your ticket includes access to all general sessions, activities, meals, and the closing reception, unless otherwise noted. Capacity for individual sessions or activities may be limited on a first-come, first-served basis. 1.4. You represent and warrant that you have the legal authority to bind yourself to these Terms, that you are at least 18 years of age, and that any payment information you provide is accurate and that you are authorized to use the payment method. 1.5. Clay reserves the right to refuse or cancel any registration at any time, including for violation of these Terms. If Clay cancels your registration for reasons other than a violation of these Terms, you will receive a full refund of the ticket price paid. ‍ 2. Event Changes 2.1. The Event schedule, speakers, sessions, activities, venue, and other details are subject to change at any time without prior notice. Clay does not guarantee the appearance of any speaker, the availability of any session or activity, or that the Event will take place on the announced date or at the announced venue. 2.2. If Clay cancels the Event entirely, your sole remedy is a full refund of the ticket price paid to Clay. Clay is not responsible for any other costs you may incur in connection with the Event, including travel, lodging, meals, or other expenses. ‍ 3. Cancellations, Refunds, and Transfers 3.1. Cancellations and refunds. Refund requests must be submitted in writing to the email address specified on the Event Details Page or [email protected]. The following refund schedule applies, except to the extent a different schedule is provided in the applicable Event Details Page for the applicable Event: Timing of Request | Refund More than 30 days before the Event: Full refund 15 to 30 days before the Event: 50% refund Fewer than 15 days before the Event: No refund Non-attendance does not constitute a cancellation. All refunds will be returned to the original payment method within fourteen (14) business days. 3.2. Transfers. You may transfer your registration to a colleague by emailing [email protected] at least seven (7) days before the Event with the original registrant's name, email, company, and title, along with the same information for the new attendee. Each registration may be transferred only once. Clay reserves the right to decline any transfer request. Once a transfer is completed, it cannot be reversed. 3.3. Clay is not responsible for attendees' hotel reservations, travel arrangements, or other expenses, and these cannot be refunded under any circumstances. ‍ 4. Code of Conduct 4.1. Clay events are professional events. You agree to behave respectfully, professionally, and in compliance with all applicable laws at all times while attending the Event and any associated social events. 4.2. The following conduct is prohibited: Harassment, intimidation, or discrimination of any kind, including on the basis of race, gender, gender identity, sexual orientation, disability, age, religion, or national origin Disruptive, threatening, or violent behavior Unwelcome physical contact or sexual attention Stalking or following other attendees Sustained disruption of sessions, presentations, or other Event activities Any other conduct that creates an unsafe or hostile environment 4.3. If you experience or witness a violation of this Code of Conduct, please report it immediately to any Clay staff member or email [email protected]. All reports will be handled with discretion. 4.4. Clay may, in its sole discretion, take any action it deems appropriate in response to a violation, including issuing a warning, requiring you to leave the Event without a refund, and banning you from future Clay events. Clay may also share the circumstances of a violation with law enforcement, venue personnel, sponsors, or your employer as Clay determines appropriate. You agree to cooperate with any action taken by Clay under this section. ‍ 5. Prohibited Commercial Activities 5.1. The following activities are prohibited at the Event without Clay's prior written consent: Distributing marketing materials, flyers, or promotional items Conducting product demonstrations or sales pitches Soliciting attendees for commercial purposes Operating a booth, display, or activation of any kind Guerrilla marketing or ambush marketing in any form 5.2. These restrictions protect Clay's official sponsors and partners and help maintain a professional attendee ex…