Federal Reserve Consumer Help An official website of the United States government Here’s how you know Here’s how you know Official websites use .gov A .gov website belongs to an official government organization in the United States. Secure .gov websites use HTTPS A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites. Espa&#241ol Federal Reserve Consumer Help Filing your complaint directly with your bank’s regulator is the most efficient way to have your concerns addressed. Use the FDIC’s BankFind tool to discover who supervises your bank and file your complaint directly with that agency for a faster response. If your concerns involve a brokerage firm, file your complaint directly with FINRA. Complaints involving securities, investments, or cryptocurrency should be filed with the U.S. Securities and Exchange Commission. If you are still unsure of the correct agency to submit your concerns to, you may file your complaint here and we’ll refer it for you. File Complaint Search Search Find Answers to Various Topics My Bank Fraud & Scams Deposits & Withdrawals Credit Score & Reports Checks Loans & Mortgage Announcements Contact Us Other Resources Accessibility Statement Disclaimers Privacy Act Statement File an Appraisal Complaint Federal Reserve Consumer Help (FRCH) Federal Reserve System