Case Studies | Customer Success Stories | Vocus Skip to main content About us News and insights Customer stories Vocus Support English (Australia) Business Business For Australian small to medium sized businesses. Internet Internet From the city to the outback, business internet that helps connect your sites and employees. Fast Fibre Symmetric, dedicated business internet delivered over the Vocus high-performance fibre network. Business nbn Internet Our most affordable, unlimited business nbn plans that connect businesses in days. nbn Enterprise Ethernet Dedicated bandwidth delivering enterprise-grade fibre connectivity in even more locations. Vocus Satellite - Starlink High-speed, low-latency internet connectivity across Australia with managed support and install. Get up to $1000 rebate* on Fast Fibre plans *Avaliable on eligible 24+ months plans. T&Cs apply. View plans & pricing Voice & Unified Communications Voice & Unified Communications Modern business phone systems and collaboration tools that help Australian SMBs connect with customers and teams across locations. BizPhone A cloud business phone system replacing traditional PBX with flexible VoIP calling and predictable costs. Vocus Collaborate - Powered by Zoom A unified collaboration platform combining voice, video, messaging, and AI-powered collaboration. Secure Networking Secure Networking Protect your connectivity, systems and data from disruption without adding complexity to your business. Corporate Firewall Protect your growing business with a fully-managed firewall designed to stop cyber threats and simplify security without enterprise complexity. DDoS Detect & Protect Help keep critical internet services online during DDoS attacks with early detection, expert monitoring, and real-time mitigation. Mobile SIM Partner Network Commander Customer Hub Enterprise Enterprise For companies with 200 - 5,000 employees By product By product Enterprise Internet Take control of your internet with low-latency, high-capacity enterprise-grade connectivity. Secure Networking Enable and support secure connectivity, operational continuity, and scalable growth in the age of the distributed enterprise. Data Networks Private, carriergrade connectivity designed to support missioncritical operations across distributed organisations. Voice & Unified Communications Support largescale collaboration, hybrid work, and critical customer and employee communications. Space & Wireless Satellite and private wireless solutions designed to support reliable connectivity for remote, regional, and specialised industries. Colocation & Hybrid Cloud Secure, scalable infrastructure solutions combining cloud flexibility with dedicated environments. Mobile SIM Scalable SIM-only mobile plans for Australian businesses. From small teams to enterprise, get control, flexibility & support with Vocus. By need By need Tackle your toughest challenges with enterprise solutions built for business resilience, digitisation, security, and the modern workforce. Business Resilience Partner with us to build the foundation for sustained success, ensuring your business remains agile and ready for the future. Digitisation By embracing innovation, Australian businesses can drive growth, improve satisfaction, and lead in their industries. Modern Workforce Equip your organisation to meet the challenges of tomorrow with confidence. Security Controls Advanced solutions from Fortinet, Netskope, and trusted delivery partners to detect threats in real time, uncover vulnerabilities, and strengthen your cyber defence. By industry By industry Tailored enterprise solutions designed to meet the unique demands of industries like mining, emergency services, health, and public safety. Financial Services The payments sector is becoming more sophisticated, bringing opportunities to innovate, accelerate growth, and enhance convenience and the consumer experience. Health and Care Our brilliant fibre and network solutions are enabling digital transformation in health and aged care. Mining and Resources With 30,000km of high-capacity terrestrial fibre connecting mainland capitals and regional centres, minings shift to remote operations has driven strong demand for Vocus' services. Public Safety Organisations Vocus' rapid deployment infrastructure provides essential voice and data services in times of crisis. Partner Network Government Government For government agencies across federal, state and local levels. Government Defence As an infrastructure supplier to the Department of Defence and major prime systems integrators, Vocus helps ensure that critical missions succeed so Australians remain safe. Federal Government Our network and emerging technology maximise value to the government. State Government Transforming public engagement and service delivery through digitisation. Public Safety Organisations Vocus' rapid deployment infrastructure provides essential voice and data services in times of crisis. Wholesale Wholesale Our carrier-grade, resilient fibre infrastructure, combined with strategic global partnerships, ensures seamless business operations while keeping you connected to the world. Wholesale Data Centres Providing highly scalable and flexible connections into data centres and software providers. Internet and Networks Provide your customers with domestic and international high-capacity, low-latency network connectivity. Mobile Vocus Wholesale Mobile gives you the flexibility to design 4G voice, data, and backup solutions over the Optus network - offering more choice, value, and control for your customers. Voice Services Create high-quality voice and collaboration solutions with flexible pricing models and a single portal for end-to-end customer management. International Networks Whether you need to reach throughout Australia & New Zealand, into Asia, or beyond. Our international reach & resiliency sets us apart from other telcos. Transform Your Network Operations with Vocus Next-Gen APIs For our Wholesale Customers Get started today Login Get a quote Login Get a quote search Menu Cancel Business Business Internet Internet Fast Fibre Business nbn Internet nbn Enterprise Ethernet Vocus Satellite - Starlink Voice & Unified Communications Voice & Unified Communications BizPhone Vocus Collaborate - Powered by Zoom Secure Networking Secure Networking Corporate Firewall DDoS Detect & Protect Mobile SIM Partner Network Commander Customer Hub Enterprise Enterprise By product Enterprise Internet Secure Networking Data Networks Voice & Unified Communications Space & Wireless Colocation & Hybrid Cloud Mobile SIM By need Business Resilience Digitisation Modern Workforce Security Controls By industry Financial Services Health and Care Mining and Resources Public Safety Organisations Partner Network Government Government Defence Federal Government State Government Public Safety Organisations Wholesale Wholesale Data Centres Internet and Networks Mobile Voice Services International Networks About us News and insights Customer stories Vocus Support Login Get a quote Customer stories Customer stories We’re enabling our customers to go further Explore our customer stories Clear Customer story 13 Apr 2026 4 min read VetPartners: Standardising network operations with managed SD-WAN See how VetPartners standardised network operations across 270+ sites in Australia and New Zealand using Vocus Managed SD‑WAN, delivered with Fortinet. Customer story 12 Dec 2025 6 min read Compnow & NEXTDC Bringing together Compnow’s trusted enablement, Vocus’ national fibre network, and NEXTDC’s AI-optimised data centre infrastructure, this partnership empowers customers to modernise with confidence. Customer story 13 Oct 2025 5 min read Northern Star Resources Vocus helped Northern Star Resources improve the production efficiency of its vast Kalgoorlie gold mine by providing real-time visibility of the operational technology on the site through a Private LTE network. Customer story 18 Dec 2024 5 min read Whitsunday Regional Council The need for a robust communication system for Whitsunday Council was paramount to support work crews operating across this vast area. Customer story 16 Dec 2024 5 min read Integrated Family and Youth Service (IFYS) Protecting the vulnerable by providing a secure, robust network Customer story 16 Oct 2024 5 min read SA Power Networks How SA Power is using 200 Vocus Satellite – Starlink services to provide better service Customer story 9 May 2024 5 min read Water Corporation (WA) A new broadband solution for a vast water utility across 95 sites – some extremely remote Customer story 23 Oct 2023 5 min read Community Enterprise Queensland (CEQ) Vocus Satellite – Starlink provides critical network redundancy for serving remote, Indigenous communities. Customer story 7 Sep 2023 5 min read Tesserent Delivering smooth services for customers with Vocus Dark Fibre Customer story 7 Sep 2023 5 min read Skillinvest Fibre and SD-WAN solution provides twice the bandwidth at a lower cost with full visibility of network performance. Customer story 31 May 2023 5 min read NSW Health Vocus' rapid fibre rollout was a shot in the arm for NSW Health's COVID response Customer story 8 Apr 2022 5 min read Northern Minerals How we connected a remote mining site with the rest of Australia. Customer story 8 Apr 2022 5 min read Brownes Dairy We help Brownes Dairy deliver 400,000 litres of milk every day with the help of a fully integrated and connected network, telephony and infrastructure. Customer story 8 Apr 2022 5 min read Anglicare WA Enabling an IaaS solution focused on staff outcomes Customer story 28 Jan 2022 5 min read Scenic Tours How we helped a national travel company implement new technology to enhance customer and staff experiences. Customer story 13 Jul 2021 5 min read SA Health How we helped a government health agency establish the network foundations for its transformation strategy. Customer story 13 Jul 2021 5 min read Anglicare South Australia Upgrading to a more secure and flexible network helps Anglicare SA to improve its community care. Customer story 10 May 2021 5 min read Port Authority of NSW How Vocus helped deliver a stable and scalable network for Port Authority of NSW. Customer story 8 Apr 2021 5 min read Peabody Energy Greater collaboration across a large mining business with a fully managed network and integrated IP voice solution. Customer story 8 Apr 2021 5 min read Minjar Gold Minjar Gold Boosting internet connectivity for a remote mining operation Customer story 8 Apr 2021 5 min read DevelopmentWA How we helped a state government agency improve communication across its organisation. Customer story 8 Apr 2021 5 min read CHC Helicopter Introducing new technology-based innovations and reducing overheads. Customer story 8 Apr 2021 5 min read BankVic How we helped a bank set up a network that delivers—even through a global pandemic. Customer story 8 Apr 2021 5 min read Amnesty International Australia How we helped a major not-for-profit modernise its workplace with digital technologies. Customer story 4 Nov 2020 4 min read NIB Health Funds How we provided a new network model to help a growing health insurance business to expand without disruption.