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IT Help and Support | University Information Services skip to content Study at Cambridge About the University Research at Cambridge Search site Home Study at Cambridge Undergraduate Undergraduate courses Applying Events and open days Fees and finance Postgraduate Postgraduate cou…
IT Help and Support | University Information Services skip to content Study at Cambridge About the University Research at Cambridge Search site Home Study at Cambridge Undergraduate Undergraduate courses Applying Events and open days Fees and finance Postgraduate Postgraduate courses How to apply Postgraduate events Fees and funding International students Continuing education Executive and professional education Courses in education About the University How the University and Colleges work Term dates and calendars History Map Visiting the University Annual reports Equality and diversity News A global university Events Public engagement Jobs Give to Cambridge Research at Cambridge For staff For Cambridge students For alumni For our researchers Business and enterprise Colleges & departments Email & phone search Give to Cambridge Libraries Museums & collections IT Help and Support University Information Services Home New startersNew starters overview StudentsStudents overview Researchers Academic staff and visitorsAcademic staff and visitors overview Professional services staffProfessional services staff overview Institutions IT servicesIT services overview Accounts and passwordsAccounts and passwords overview SecuritySecurity overview EmailEmail overview PhonesPhones overview WifiWifi overview Network servicesNetwork services overview CloudCloud overview Collaboration toolsCollaboration tools overview Data and file storageData and file storage overview PrintingPrinting overview Desktop servicesDesktop services overview Support and IT trainingSupport and IT training overview SoftwareSoftware overview Teaching and learningTeaching and learning overview Research admin and computingResearch admin and computing overview Central systems and management reportingCentral systems and management reporting overview Websites and intranetsWebsites and intranets overview Retired services Service informationService information overview Signing up to service status messages Vulnerable periods System changes News A-Z Contact usContact us overview How to find us Staff Popular help topics Wifi Connect to eduroam Troubleshooting Remote access VPN For UAS staff For other users Passwords Get or reset your University account password (formerly Raven) Set up multi-factor authentication Staying safe online Find out how to avoid scams Download antivirus protection Email How to get your @cam email account Go to webmail Storage Get storage for personal files, shared files or research data Collaboration tools Get Google G Suite Get Microsoft Office 365 Printing Find out how to print, copy and scan IT training Browse and book courses IT policies Read our Information Security Policies Resources for hybrid working Microsoft Teams Find out more | How to get teams Log in via your browser Remote access VPN For UAS staff For other users Email Visit webmail How to access your email Staying safe online Best practices when working from home Download antivirus protection Lecture capture Find out how to record and view videos Google G Suite@Cambridge Find out more UIS Service Desk Live chat Use live chat to start chatting with an advisor. This is the quickest way to get help. Other ways to contact us IT self-service portal [email protected] 01223 332999 Read about more ways to contact us UIS Service Status Sign up for email status alerts Read about planned system changes Stay up-to-date with UIS news Sign up to the UIS announcements mailing list for news about services, projects and programmes. Latest news Some email applications may stop working with Microsoft 365 from October 2026 12 August 2026 If you use any email or calendar application other than Microsoft Outlook to access your University mailbox ([CRSid]@cam.ac.uk), you may be affected by Microsoft's withdrawal of its Exchange Web Services (EWS) API. You may need to take action to ensure you will still receive email and calendar entries. Contact us Information provided by: [email protected] Privacy policy Cookies UIS facilities Videoconferencing/AV Studios Teaching room bookings Resources Accessibility guidance Privacy policy Other guidelines and policies Comms kits UIS websites IT Service Status Telecoms Office Research Computing Services University IT Service Catalogue UIS staff intranet (UIS login required) 2026 University of Cambridge Contact the University Accessibility Freedom of information Privacy policy and cookies Statement on Modern Slavery Terms and conditions University A-Z Study at Cambridge Undergraduate Postgraduate Professional and continuing education Executive and professional education Courses in education About the University How the University and Colleges work Give to Cambridge Jobs Map Visiting the University Research at Cambridge Research news About research at Cambridge Public engagement Spotlight on...