Home | National Oil and Lube News Skip to main content Providing quick lube operators industry news and insights to drive success, sponsored by Mighty Auto Parts and Solid Start/True Brand Latest News Running a Shop Shop Life Multimedia Magazine Sections Latest News Running a Shop Shop Life Multimedia Magazine Columnists Customer Service Featured Stories Finance+Operations Special NOLN Operator Survey Report NOLN Operator of the Year Industry Guides Jobs Podcasts Webinars White Papers Contact About Us Contact Us Advertise Magazine Subscription Newsletter Subscription Follow us on https://www.facebook.com/OilLubeNews/ https://www.linkedin.com/company/noln/ https://www.youtube.com/@VehicleServiceandRepair Adobe Stock Columnists Hempy: Lessons from Larry Dahl: Excellence is 1,000 Little Things Done Right Excellent service starts with high standards and consistently paying attention to the small details. Interchange 360 Multimedia Podcast | EPR Law Update, Lubricant Packaging Recycling (with David Lawes) The NOLN Podcast Adobe Stock Running a Shop Increasing Intervals SpeeDee Oil Change Running a Shop Quick Lube Q&A: Susan Shaw and Lynn Malone Tom Valentino Education+Training What's New? Association Leaders Preview AAPEX, SEMA Enhancements Career Center Sign up for our eNewsletters Get the latest news and updates Sign Up Latest News View More Latest News Auto Care Association Announces Leadership Transition as Bill Hanvey Plans Retirement in 2027 Bill Hanvey, President and CEO of the Auto Care Association since 2015, will retire in June 2027 after over 40 years in the automotive aftermarket, leaving a legacy of industry... Aug. 13, 2026 Latest News Jeff Wissink Joins Jiffy Lube as Chief Transformation Officer Jeff Wissink has been appointed as Jiffy Lube's Chief Transformation Officer, bringing his expertise from Paladin to lead the company's next growth phase through innovation and... Aug. 13, 2026 Latest News Velocity Auto Care Expands Footprint in Texas and Beyond with New Service Centers Velocity Auto Care has achieved a significant milestone by opening its 50th service center in Edinburg, Texas, marking a major step in its expansion strategy following a recent... Aug. 11, 2026 Latest News Valvoline Reports Strong Q3 2026 Growth with 24% Sales Increase The company added 47 new stores, balancing franchise and company-operated locations, and maintained a healthy cash position despite debt levels. Aug. 10, 2026 Podcasts View More Atlantic Coast Enterprises Multimedia Podcast | Feature Read: A Deep Dive Into AI: The Digital Tools Entering Quick Lube The NOLN PodcastAI solutions help detect discrepancies, improve security, and provide valuable data insights, enabling shops to optimize operations and enhance customer satisfaction. Aug. 6, 2026 Auto Care Association Multimedia Podcast | Right to Repair's Next Chapter (with Bill Hanvey, Auto Care Association CEO) The NOLN PodcastBill Hanvey, president and CEO of the Auto Care Association, explains how Right to Repair legislation recently advanced in Congress differs from advocates' original goals, and... July 23, 2026 Adobe Stock Multimedia Podcast | Feature Read: Perfect Your Preventative Maintenance Schedules The NOLN PodcastDiscover the best way to form maintenance schedules for different vehicles and conditions that your team and customers can continually benefit from. July 16, 2026 Scott Hempy/Oilstop Multimedia Podcast | Maintaining Margins, Protecting Profits (with Scott Hempy, Oilstop CEO) The NOLN PodcastOilstop CEO Scott Hempy takes a closer look at the topic of a recent column he wrote for NOLN: how operators can maintain their margins even as their costs rise. July 9, 2026 Featured Stories View More Jiffy Lube Feature Stories Finding the Franchisees Executives from two leading quick lube brands share what makes an ideal candidate to own and operate their service centers. July 28, 2026 Dan Kaus and Jenn Bochnowski Feature Stories NOLN at 40 | Serving Over Selling As quick lube marketing has become a sophisticated, technology-driven discipline, its core principles have endured. June 29, 2026 Atlantic Coast Enterprises Feature Stories A Deep Dive Into AI: The Digital Tools Entering Quick Lube As more auto service businesses are met with AI tools in the market, NOLN chats with the companies behind two leading platforms about what they seek to offer quick lube shops.... June 26, 2026 Jiffy Lube, Take 5, NOLN archives Feature Stories NOLN at 40 | Fast, Familiar, Forward: How Quick Lube Shops Modernized Without Slowing Down Two pioneer brands in the fast maintenance industry explain how their shops have evolved with the times April 28, 2026 Finance + Operations View More Adobe Stock Finance+Operations Covering All the Bases As quick lube operators expand their service offerings, it is critical to ensure their business is properly insured. July 15, 2026 Adobe Stock Finance+Operations Taking the Reins About two-thirds of quick lube operators became owners between their mid-20s and mid-40s and by acquiring an existing facility, according to the latest NOLN Operator Survey Report... July 13, 2026 Scrapbook by Adobe Stock / Photos by: Mandy Glueck, Gulianna Hudson, Amber Black Photography, Lavana Howard/vanna d. photography, and Matthew Warman Human Resources Family Business Two-thirds of owners who participated in the 2026 NOLN Operator Survey say they employ family members at their shops. June 3, 2026 Ken Blaze Finance+Operations Lube Tech Hours and Wages: At a Glance For lube techs, both compensation and hours worked per week are up from a decade ago, according to data from the NOLN Operator Survey. May 5, 2026 Human Resources View More Adobe Stock Human Resources Focus on Details to Find Best Job Candidates Good help is hard to find, but making sure an applicant’s traits meet the role is even harder. Feb. 18, 2026 Tanner Canfield Human Resources Outside Hires Bring Potential New Insights Quick lube operators can get fresh perspectives by hiring candidates whose work experience comes from outside the quick lube industry to key leadership roles. Jan. 19, 2026 Chuck Simikian Human Resources Count on Culture: 5 Tips for Building a Positive Work Environment HR expert Chuck Simikian explains why building a healthy workplace culture is vital, and he offers advice on how shop owners can keep their employees engaged. Oct. 20, 2025 Adobe Stock Human Resources Bring in the Admin Hiring an administrator can free up managers to get back to focusing on big-picture tasks. Aug. 11, 2025 Customer Service View More Adobe Stock Customer Service Two Common Questions, No Universal Answers A Jiffy Lube store manager shares the two most common questions he receives from guests—and why neither query has a single correct answer. July 21, 2026 Adobe Stock Running a Shop Crisis Communications Planning: How Your Shop Can Avoid a PR Disaster Simple tactics for handling crises can help protect your shop's reputation. May 20, 2026 Tom Valentino Customer Service Show-and-Tell Approach to Selling Services Builds Trust Shops must walk a fine line when selling add-on services, offering only what the customer already needs to avoid it being seen as a transparent cash grab. April 10, 2026 Nestor Gutierrez Customer Service How to Keep a Customer for Life Nestor Gutierrez, CEO of Rancho Express Lube in Rancho Cucamonga, California, says retaining customers comes down to how you treat them and their vehicles. Feb. 23, 2026 Leadership View More Adobe Stock Leadership NOLN Podcast Rewind: 5 Insights on Letting Go of the Past (Good and Bad) to Move Forward On an episode of the NOLN Podcast’s Endeavor to Discover series, Chris Messer, Mike Jones, and Sharp Auto Body President Louis Sharp explained why leadership and person growth... June 8, 2026 Shop4D Leadership Looking for Leaders Leadership management training expert David Rogers, co-founder of Auto Profit Masters and Shop4D, shares insights on identifying and training potential shop managers. April 29, 2026 Brice Perkins Leadership Quick Lube Q&A: Ismaila Bangura Since rising to the role of location manager at The Lube Center in Gambrills, Maryland, the shop’s annual sales, ticket averages, and customer satisfaction scores have soared ... Aug. 25, 2025 Adobe Stock Human Resources Prepare to Pass the Torch Although the transfer of ownership of a Maryland shop was accelerated by the unexpected passing of its owner, smart planning made the transfer relatively seamless. Aug. 18, 2025 Learning Resources Sponsored 6 common problems hurting your shops, and how to solve them with video Every oil change business runs on speed, service, and trust. But even the best-run shops face operational blind spots, especially when you’re juggling multiple bays, high volumes... May 21, 2026 Sponsored Inside API’s Aftermarket Audit Program: Protecting Oil Quality in Quick Lube Operations Confidence in your engine oil isn’t optional—it’s essential. In this session, the American Petroleum Institute reveals how the AMAP program verifies oil quality in the field and... June 17, 2026 Sponsored Fueling Growth: How Innovations in the Motor Oil Industry Are Driving Customer Loyalty Discover how Valvoline’s Restore & Protect is revolutionizing the motor oil industry with innovative technology that cleans engines and drives business growth. Learn to leverage... Nov. 12, 2024 National Oil and Lube News is the only media brand dedicated to quick lube and fast maintenance business owners, operators, and managers. NOLN keeps readers up to date on key industry issues and trends, and helps operators lead and manage their operations by covering the latest knowledge, technology, and strategies for business success. Newsletters The top stories, industry insights and relevant research, assembled by our editors and delivered to your inbox. Sign Up Connect Follow us for the latest industry news and insights. https://www.facebook.com/OilLubeNews/ https://www.linkedin.com/company/noln/ https://www.youtube.com/@VehicleServiceandRepair About Us Advertise Do Not Sell or Share Privacy Policy Terms & Conditions © 2026 All rights reserved.