TV Support – Official Apple Support Apple Store Mac iPad iPhone  Watch Vision AirPods TV & Home Entertainment Accessories Support 0+ Apple TV Support Subscriptions and purchases Manage or cancel a subscription, view your purchase history, check your payment methods and more. Get help Apple TV app If you can’t watch or stream videos There are some things you can try if you can’t stream content over a Wi-Fi or mobile connection. Find out what to do If you can’t find shared apps and content Find out what to do if members of your Family Sharing group can’t view your content. Troubleshoot Family Sharing Change subtitles or languages You can choose audio languages, subtitles, closed captions and more in the Apple TV app. Find out about language and subtitle options Apple TV 4K and Apple TV HD Set up your Apple TV Find out how to use the Siri Remote, Apple TV Remote or your iPhone to set up your Apple TV. Get started If your Siri Remote or Apple TV Remote isn’t working Find out what to do if your remote isn’t working as expected. Troubleshoot your remote If your Apple TV isn’t working There are some things you can try if your Apple TV isn’t working, won’t turn on or shows a black screen. Find out what to do If you’ve lost your Apple TV Remote You can find your Apple TV Remote or Siri Remote (2nd generation or later) using your iPhone. Get help finding your remote Service and Repair My Support Sign in with your Apple Account to check your coverage status or look up an existing repair. Sign in to My Support Service options Find out about your options for Apple-certified service and repair. Find out more Start a repair Tell us what’s going on with your Apple TV and we’ll find the right support options for you. Get started with a repair User Guides Apple TV 4K and Apple TV HD Find out how to use the Siri Remote, use FaceTime on Apple TV and more. Browse the Apple TV User Guide Apple TV app Find out how to manage your subscriptions, watch Apple Originals and more. Browse the Apple TV app User Guide See what’s new Peace of mind in every plan Every AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills. Find out more about AppleCare Search for more topics Search Support Start typing to reveal a list of choices. Search Support Clear Search Apple Communities Find answers, ask questions and connect with other Apple users. Ask or search now Still need help? Tell us more and we’ll guide you to a solution. Get started Support app Get personalised access to solutions for your Apple products. Download the Apple Support app Apple Footer Apple Support TV Support Product Support Open Menu Close Menu iPhone Support Mac Support iPad Support Watch Support Apple Vision Pro Support AirPods Support TV Support Support Site Map Service and Repair Open Menu Close Menu Apple Repair Options Service and Repair Information AppleCare Products Hardware Warranties Software License Agreements Complimentary Support Resources Open Menu Close Menu My Support Product Documentation Apple Support Videos Accessibility Connect Open Menu Close Menu Contact us Support app Apple Communities United Kingdom Copyright © 2026 Apple Inc. All rights reserved. Privacy Policy Use of Cookies Terms of Use Sales and Refunds Legal Site Map