Walmart Business Terms of Use - Walmart Business Hello,How can we help you? Track Your Order Edit or Cancel an Order Returns & Refunds Search help topics Walmart Business Terms of Use Last Updated: May21st, 2026 IMPORTANT: THESE TERMS OF USE CONTAIN A MANDATORY ARBITRATION PROVISION THAT, AS FURTHER SET FORTH IN SECTION I.25 BELOW, REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES. THIS MEANS THAT YOU AND THE WALMART ENTITIES (AS DEFINED BELOW) ARE EACH GIVING UP THE RIGHT TO SUE EACH OTHER IN COURT OR IN CLASS ACTIONS OF ANY KIND. IN ARBITRATION, THERE IS NO JUDGE OR JURY AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.  I.            Site, Account and Membership Terms of Use 1.       Introduction Welcome to the family of websites and applications provided by Walmart Business. These Terms of Use govern your access to and use of all Walmart Business Sites, among other things. By using the Walmart Business Sites, you affirm that you are of legal age to enter into these Terms of Use, or, if you are not, that you have obtained parental or guardian consent to enter into these Terms of Use and your parent or guardian consents to these Terms of Use on your behalf. If you violate or do not agree to these Terms of Use, then your access to and use of the Walmart business Sites is unauthorized. Additional terms and conditions apply to some services offered on the Walmart Business Sites or through other channels. Those terms and conditions can be found where the relevant service is offered on the Walmart Business Sites or otherwise and are incorporated into these Terms of Use by reference. These Terms of Use hereby incorporate by reference all Additional Terms and any additional Walmart policies that are accessible on the Site and which apply to your access to and use of Walmart Business. Please read these Walmart Business Terms of Use (these “Terms”) carefully. These Terms apply to Business Members (as defined in Section 4 below), holders of a Business Account (as defined in Section 3 below) and anyone else who accesses, transacts with or otherwise uses Walmart Business (as defined below). Your use of Walmart Business constitutes your consent to these Terms. If you are a Business Member, these terms also govern your Business Membership (as defined in Section 4 below) as further set forth in Section 4 below (Membership Terms). By entering into and maintaining your Business Membership, you agree to be bound by these Terms, including Section 4 (Membership Terms). DEFINED TERMS: In these Terms of Use: When we say “Walmart,” we mean Walmart Inc., Walmart Business, and any affiliates, subsidiaries, directors, officers, employees and agents. We also refer to Walmart and/or Walmart Business as “we”, “us”, or “our” (or words of similar import). But when we say “Walmart Entities,” we mean Walmart, its suppliers, vendors, contractors, and licensors. When we say “Walmart Business,” “Walmart Business Sites” or “the Site,” we mean www.business.walmart.com, the Walmart Business Apps, and all related functionality, (including but not limited to Chatbots and other Generative AI Features, defined in Section II.10), services, and Content offered by or for Walmart Business on or through www.business.walmart.com and the Walmart Business Apps or the systems, servers, and networks used to make the Walmart Business Sites available, as well as any additional materials, services, products or benefits we may make available to Business Members or holders of a Business Account from time to time. Certain materials, services, products or benefits may be subject to additional terms and conditions (“Additional Terms”), and if you use or purchase such products or services, you are agreeing to be bound by such Additional Terms of Use. When we say “Walmart Business Apps,” we mean the official “Walmart Business App” for iPhone and Android, which can be downloaded from the iTunes App Store or the Google Play Store. When we say “you” or “your” we mean any user of any Walmart Business Site, both you as an individual and the Eligible Organization you represent and any person who had notice of these Terms of Use. A few other key terms used in these Terms of Use: When we say “Chatbot,” we mean an application feature or interface by which you are able to engage in voice or text communications that are intended to mimic human interactions and conversations, including through the use of Generative AI and third-party large language models. When we say “Content,” we mean merchandise information, product descriptions, reviews comments, messages, reviews, communications, feedback, submissions, suggestions, questions, and other information, data, content, and materials (including page headers, images, text, illustrations, formats, logos, hashtags, designs, icons, photographs, software programs, music clips or downloads, video clips, written and other materials and Inputs (as defined in Section II.10)). When we say “Generative AI,” we mean artificial intelligence, including large language models made by us or third parties, capable of generating new text, images, or other media. When we say “Ideas,” we mean ideas, concepts, feedback, and know-how that you make available in connection with the Walmart Business Sites. When we say “make available,” we mean post, transit, publish, upload, distribute, transmit, display, provide, or otherwise submit or make available (including through any part of the Walmart Business Sites administered by third-party social media platforms (e.g., Facebook or Instagram) that allow interaction with the Walmart Business Sites through the tools offered by such social media platforms. Certain materials, services, products or benefits may be subject to additional terms and conditions (“Additional Terms”), and if you use or purchase such products or services, you are agreeing to be bound by such Additional Terms of Use. When we say “Materials,” we mean Content that Walmart Entities make available on or through the Walmart Business Sites and Outputs (as defined in Section I.10). WARRANTY DISCLAIMERS AND LIABILITY LIMITATIONS: While there are important points throughout these Terms of Use, please note the warranty disclaimers and limitations on Walmart’s liability explained in Sections 22 and 23, respectively. UPDATES: We may update these Terms of Use from time to time and will notify you of such changes by any reasonable means, including by posting revised Terms of Use through the Site. Any such changes will not apply to any dispute between you and us arising prior to the date on which we posted the revised Terms of Use incorporating such changes or otherwise notified you of such changes. You agree that it is your responsibility to check the Site regularly for any updated Terms of Use. The “Last Updated” legend above indicates when these Terms of Use were last changed. If any change to these Terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED ENROLLMENT AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THESE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR ACCOUNT AND/OR YOUR BUSINESS MEMBERSHIP. 2.       Your Eligibility You represent and warrant that your organization is a valid business entity, government entity, or non-profit organization (each, an “Eligible Organization”). If you are an individual, please visit Walmart.com instead. If you are uncertain whether your organization is an Eligible Organization, please contact us as described in Section 29 (Contact Us). You also represent and warrant that you are an authorized representative of your organization and have the legal authority (as well as the legal capacity) to bind your organization when using Walmart Business, and you hereby agree to this Agreement on behalf of yourself and your organization. If you do not have such authority and capacity, you are not permitted to use or access Walmart Business and we may immediately terminate your use of and access to Walmart Business. 3.       Business Accounts 3.i.      Account Creation and Verification In order to transact on Walmart Business, you must first register for an account. As part of the account registration process, you must provide us with certain required information, which may include the name of your business, address, phone number and email address, among other possible information. You acknowledge that we may share the information you provide as part of the account registration process with our third-party service providers to verify your eligibility for a Business Account. We may reject, or require that you change, any username, password or other information that you provide to us in the account registration process. We may require you to provide to us additional business information for verification or due diligence purposes (“Additional Verification”). After you have completed the account registration process, an account on Walmart Business will be created for you (a “Business Account”). If we require you to undergo Additional Verification after the creation of your Business Account, you may be able to transact on Walmart Business while such Additional Verification is in progress. However, Walmart will have the right, in our sole discretion, to suspend or terminate your Business Account, including by limiting any or all transactions on Walmart Business, until all Additional Verification is complete to our satisfaction.  3.ii.      Account Security You are solely responsible for maintaining the confidentiality and security of your Business Account, including your username and password. Walmart is not responsible for any losses arising out of the unauthorized use of your Business Account. You agree that Walmart does not have any responsibility if you lose or share access to your device. Any agreement between you and the issuer of your credit card, debit card, or other form of payment will continue to govern your use of such payment method on Walmart Business. You agree that Walmart is not a party to any such agreement, nor is Walmart responsible for the content, accuracy, or unavailability of any method used for payment. Your Business Account may be restricted or terminated for any reason, at our sole discretion. Except as otherwise provided by law, at any time without notice to you, we may (1) change, restrict access to, suspend, or discontinue the Walmart Business or any portion of Walmart Business, and (2) charge, modify, or waive any fees required to use any services, functionality or other content available through the Walmart Business or any portion of the Walmart Business.Purchase and activity information on Walmart Business may be visible by your employer.  4.       Membership Terms This section includes terms specific to users who apply for, purchase or otherwise use or access (for example, through a trial) a membership offered by Walmart Business (such users, “Business Members” and such membership, a “Business Membership”). It does not apply to other users (including holders of free Business Accounts or other users of the Site). 4.i.      General Membership Policies If you already hold a valid Business Account, you may apply to become a Business Member by following the procedures described on the Site or otherwise made available to you by Walmart. If you do not already hold a valid Business Account, you must create a Business Account (including successful completion of all required verification described above) before applying for a Business Membership. Walmart reserves the right to accept or refuse Business Membership enrollments with or without cause at any time in its sole discretion. From time to time, Walmart …