Terms of Service related Privacy PolicyThird-Party Provider TermsResponsible Disclosure Terms of Service Last updated on June 25, 2026Last reviewed on January 16, 2026 PLEASE READ THESE TERMS OF SERVICE ("TERMS") CAREFULLY BEFORE USING THE SERVICES OFFERED BY MINTLIFY, INC. ("MINTLIFY"). BY MUTUALLY EXECUTING ONE OR MORE ORDER FORMS WITH MINTLIFY WHICH REFERENCE THESE TERMS (EACH, AN "ORDER FORM"), YOU ("CUSTOMER") AGREE TO BE BOUND BY THESE TERMS (TOGETHER WITH ALL ORDER FORMS, THE "AGREEMENT") TO THE EXCLUSION OF ALL OTHER TERMS. IN ADDITION, ANY ONLINE ORDER FORM WHICH YOU SUBMIT VIA MINTLIFY'S STANDARD ONLINE PROCESS AND WHICH IS ACCEPTED BY MINTLIFY SHALL BE DEEMED TO BE MUTUALLY EXECUTED. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF AN ENTITY, THEN YOU REPRESENT AND WARRANT THAT YOU ARE AUTHORIZED TO BIND SUCH ENTITY TO THE TERMS OF THIS AGREEMENT. IF THE TERMS OF THIS AGREEMENT ARE CONSIDERED AN OFFER, ACCEPTANCE IS EXPRESSLY LIMITED TO SUCH TERMS. Order Forms; Access to the Service. Upon mutual execution, each Order Form shall be incorporated into and form a part of the Agreement. For each Order Form, subject to Customer's compliance with the terms and conditions of this Agreement (including any limitations and restrictions set forth on the applicable Order Form) Mintlify grants Customer a nonexclusive, limited, personal, nonsublicensable, nontransferable right and license to internally access and use the Mintlify product(s) and/or service(s) specified in such Order Form (collectively, the "Service," or "Services") during the applicable Order Form Term (as defined below) for the internal business purposes of Customer, only as provided herein and only in accordance with Mintlify's applicable official user documentation for such Service (the "Documentation"). 1.1 Starter Plan Eligibility. The Mintlify Starter plan (the "Starter Plan") is intended for individuals and small teams. Customer may access and use the Starter Plan only if Customer's organization has one hundred (100) or fewer total personnel, including employees, contractors, and other workers, across all of Customer's affiliated entities (regardless of how many such persons actually access or use the Service). Any Customer whose organization exceeds this limit is not eligible for the Starter Plan and must upgrade to a Mintlify Enterprise plan by entering into an applicable Order Form. Customer represents and warrants that it satisfies this eligibility requirement for so long as it uses the Starter Plan, and Customer shall promptly notify Mintlify and upgrade to an Enterprise plan if its organization exceeds the limit. Mintlify reserves the right, at its sole discretion and without liability, to suspend, limit, downgrade, or terminate any Starter Plan account that does not meet this eligibility requirement, with or without notice. This Section does not limit any other rights or remedies available to Mintlify under this Agreement. Account Types. Mintlify allows both individual users ("Individual Customers") and entities ("Enterprise Customers") to create accounts to access the Services. "Customer" as used herein refers to either Individual Customers or Enterprise Customers, as applicable. Implementation. Upon payment of any applicable fees set forth in each Order Form, Mintlify agrees to use reasonable commercial efforts to provide standard implementation assistance for the Service only if and to the extent such assistance is set forth on such Order Form ("Implementation Assistance"). If Mintlify provides Implementation Assistance in excess of any agreed-upon hours estimate, or if Mintlify otherwise provides additional services beyond those agreed in an Order Form, Customer will pay Mintlify at its then-current hourly rates for consultation. Support; Service Levels. Subject to Customer's payment of all applicable fees, Mintlify will provide support, maintenance, and uptime for each Service in accordance with Mintlify's then-current standard Support and Availability Policy (the current version of which is available at [URL]Exhibit A). Service Updates. From time to time, Mintlify may provide upgrades, patches, enhancements, or fixes for the Services to its customers generally without additional charge ("Updates"), and such Updates will become part of the Services and subject to this Agreement; provided that Mintlify shall have no obligation under this Agreement or otherwise to provide any such Updates. Customer understands that Mintlify may make improvements and modifications to the Services at any time in its sole discretion; provided that Mintlify shall use commercially reasonable efforts to give Customer reasonable prior notice of any major changes. Ownership; Feedback. As between the parties, Mintlify retains all right, title, and interest in and to the Services, and all software, products, works, and other intellectual property and moral rights related thereto or created, used, or provided by Mintlify for the purposes of this Agreement, including any copies and derivative works of the foregoing. Any software which is distributed or otherwise provided to Customer hereunder (including without limitation any software identified on an Order Form) shall be deemed a part of the "Services" and subject to all of the terms and conditions of this Agreement. No rights or licenses are granted except as expressly and unambiguously set forth in this Agreement. Customer may (but is not obligated to) provide suggestions, comments or other feedback to Mintlify with respect to the Service ("Feedback"). Mintlify acknowledges and agrees that all Feedback is provided "AS IS" and without warranty of any kind. Notwithstanding anything else, Customer shall, and hereby does, grant to Mintlify a nonexclusive, worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free, fully paid up license to use and exploit the Feedback for any purpose. Nothing in this Agreement will impair Mintlify's right to develop, acquire, license, market, promote or distribute products, software or technologies that perform the same or similar functions as, or otherwise compete with any products, software or technologies that Customer may develop, produce, market, or distribute. Fees; Payment. Customer shall pay Mintlify fees as set forth in each Order Form ("Fees"). Unless otherwise specified herein or in an Order Form, all Fees shall be invoiced annually in advance and all invoices issued under this Agreement are payable in U.S. dollars within thirty (30) days from date of invoice. Past due invoices are subject to interest on any outstanding balance of the lesser of 1.5% per month or the maximum amount permitted by law. Customer shall be responsible for all taxes associated with the Service (excluding taxes based on Mintlify's net income). All Fees paid are non-refundable and are not subject to set-off. If Customer exceeds any user or usage limitations set forth on an Order Form, then (i) Mintlify shall invoice Customer for such additional users or usage at the overage rates set forth on the Order Form (or if no overage rates are set forth on the Order Form, at Mintlify's then-current standard overage rates for such usage), in each case on a pro-rata basis from the first date of such excess usage through the end of the Order Form Initial Term or then-current Order Form Renewal Term (as applicable), and (ii) if such Order Form Term renews (in accordance with the section entitled "Term; Termination", below), such renewal shall include the additional fees for such excess users and usage. Restrictions. Except as expressly set forth in this Agreement, Customer shall not (and shall not permit any third party to), directly or indirectly: (i) reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of the Service (except to the extent applicable laws specifically prohibit such restriction); (ii) modify, translate, or create derivative works based on the Service; (iii) copy, rent, lease, distribute, pledge, assign, or otherwise transfer or encumber rights to the Service; (iv) use the Service for the benefit of a third party; (v) remove or otherwise alter any proprietary notices or labels from the Service or any portion thereof; (vi) use the Service to build an application or product that is competitive with any Mintlify product or service; (vii) interfere or attempt to interfere with the proper working of the Service or any activities conducted on the Service; or (viii) bypass any measures Mintlify may use to prevent or restrict access to the Service (or other accounts, computer systems or networks connected to the Service). Customer is responsible for all of Customer's activity in connection with the Service, including but not limited to uploading Customer Data (as defined below) onto the Service. Customer (a) shall use the Service in compliance with all applicable local, state, national and foreign laws, treaties and regulations in connection with Customer's use of the Service (including those related to data privacy, international communications, export laws and the transmission of technical or personal data laws), and (b) shall not use the Service in a manner that violates any third party intellectual property, contractual or other proprietary rights. Copyright Policy and DMCA Notice Procedures ****Mintlify respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), Mintlify will respond expeditiously to claims of copyright infringement committed using the Services if such claims are reported to Mintlify's Designated Copyright Agent identified below. Copyright Policy and DMCA Notice Procedures. If you are a copyright owner, or are authorized to act on behalf of one, and you believe that content hosted on or through the Services infringes your copyrights, you may submit a notification pursuant to the DMCA by providing Mintlify's Copyright Agent with the following information in writing (see 17 U.S.C. § 512(c)(3) for further detail): A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Mintlify to locate the material, including at a minimum, if applicable, the URL of the link shown on the Service where such material may be found; Information reasonably sufficient to permit Mintlify to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted; A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. To submit a DMCA takedown notice, please complete our online form at: https://mintlify.typeform.com/dmca-policy Alternatively, you may submit your notice in writing to Mintlify's Designated Copyright Agent: Attention: Copyright Agent Mintlify, Inc. Email: [email protected] Address: 1 Post St, 1800, San Francisco, California 94104 For clarity, only DMCA notices should be sent to the Copyright Agent. Any other feedback, comments, requests for technical support, or other communications should be…