Help Desk Software Hesk - a free PHP help desk Home Demo Download Language Packs Styles Downloads Download Hesk Language Packs Styles Licenses Cloud How to Install Knowledgebase About Us Contact Us Help How to Install Knowledgebase About Us Contact Us Help desk software that stops the "This is fine " moments. Help Desk Software Hesk Powerful, flexible, and reliable help desk software. Easy to set up, easy to manage, and easy to trust. Get Hesk » Beautifully simple yet powerful help desk software for small and medium-sized teams. 21+ years. 1,000,000+ downloads. 35+ languages. That's Hesk. Organize your support Submit, track, assign and collaborate to resolve issues quickly. No steep learning curve. Launch in minutes Install Hesk on your server and use it on any device. Prefer no server setup? Start with Hesk Cloud. Pay less to do more, faster Canned responses, auto-assign, flexible setup. Free to download or flat-fee cloud plans. Reduce number of tickets you receive A built-in knowledge base to give users self-help options. Join 86% of users who now receive fewer tickets. Try Hesk Demo » Serving individuals, companies, nonprofits, and public institutions worldwide. Here's what real users say about Hesk. After spending five years working for a City of London Blue Chip "IT" department using an expensive SQL-based helpdesk, I set up my own company and decided on Hesk. It was a great decision. Easy to install, configure, and use. Excellent support too. I cannot recommend this product highly enough. Stephen Yarrow London, UK Trying to find a stable and affordable ticket management system that has been a bit of struggle. Many solutions are so overpriced or lack features that our business needs. I've used both Hesk and Hesk Cloud services and have found both very reliable. Plus Klemen has always been open to suggestions and is always fast to respond. Clay with Doc Designs Virginia, USA I have used Hesk on three customers web sites and it was just what they needed. The Hesk staff was able to install the program and did it very quickly. Now if any one of my hosting customers ask about a ticket system and/or knowledge base program I am sending them to Hesk! Dale C. Crow Florida, USA I have switched to Hesk from a previous helpdesk solution that I was unhappy with, and I'm so glad I made the change. Hesk is really excellent - easy to install and set up, easy to use, with a great user interface and functionality. The cost is extremely reasonable, both for the self-hosted solution (with the option to use it for free!) and their cloud solution. Other helpdesk software can be bloated, difficult, glitchy and often very expensive - Hesk is the opposite. I'm still amazed how much functionality you've packed into a 3 MB download - our previous help desk was a 440 MB package that took an hour to install each time. I'm glad to be rid of it. Ben London, UK Just wanted to say thanks so much your script is awesome. It is exactly what I have been looking for! My customers are even ringing me up asking for a direct link to my support site as a result!!! Great work and thanks again! Nick Sydney, Australia I'm quite a new user, but I have to say I found in Hesk all features I need, with no additional fake things, like ads or useless functionalities. Tim Moses London, UK Within a few minutes I was up and running and I foresee better communication with my church. Thank you so much! Paul USA Hesk is all that we need. Now we are using Hesk after installing many other web applications that didn't meet with our requirements... Keep up the great work! Omar Abdul-Aziz Yemen I have limited computer knowledge and was able to get this software up and running in 10 minutes. Even the Brazilian Portuguese translation is provided free of charge, thank you! Fernando Brazil We've used the script for years now. And still we find it the best. Tried other, expensive software, but this is best of all. Really. Dirko Hungary Test Hesk Demo » Download Hesk Home Demo Download Hesk Licenses Cloud version How to Install Knowledgebase About Us Contact Us Compare Hesk Privacy Cookies Website TOS Cloud TOS Simpler osTicket Alternative Lower-Cost Freshdesk Alternative Simpler Zendesk Alternative for Small Teams Help Scout Without Per-User Pricing Focused HubSpot Service Hub Alternative Zoho Desk Alternative with Hosting Choice Follow us: © Copyright hesk.com 2005-2026. All Rights Reserved ® Hesk and Hesk Cloud are registered trademarks. Help Desk Software.