Who Can Help | Consultation & Response Skip to Main Content UCLA Consultation & Response Contact Us Refer a Student Search WebsiteSearch Outreach True Bruins Recognition Red Folder Economic Crisis Response Contact Us Refer a Student Search Website Search Home Who Can Help Who Can Help Case Managers Students’ personal situations may negatively impact their well-being or academic life. In other instances, students’ actions may disturb campus community members. In these situations, Case Managers are available to receive reports of concern and help determine an appropriate response to assist the student and those who may also be impacted by the situation. Case Managers are available to consult with or provide training for campus community members who would like to better support students of concern. Case Managers must abide by FERPA laws, which means they are a private, not confidential resource. The Case Managers can assist enrolled students with the following: Academic support including notifying professors regarding missed classes, dropping a class, withdrawal, etc. Referrals to campus and community resources UCLA Emergency housing and/or exploring housing options pending UCLA Housing availability. Consultation for the university community regarding students in distress Contact information for the Case Managers: To refer a student to a Case Manager please submit an online report here: Refer a Student Please note: Case Management Services is currently operating in a hybrid (virtual and in-person) model. Please use the “Refer a Student” link on our website to connect a student to a Case Manager. Thank you! For students in emergent circumstances (i.e. expressing a plan for suicide, making threats to others, or actively engaging in unsafe behaviors), please call 911 first and then submit a referral for us to follow up post-crisis. Please refer to the Red Folder for more guidance on appropriate steps to take. Please keep in mind that the Case Managers do not maintain 24 hour access to email or phone. All Case Managers can also be reached by calling (310) 825-7291 or by emailing [email protected]: Emily Harris Director, Case Management Services Karen Minero Manager, Training & Outreach Hillary Thomas Case Manager, Dashew Center for International Students & Scholars John Kennedy Case Manager Alejandra Cardenas Case Manager Nick Blake Case Manager, Bruin Resource Center and Black Bruin Resource Center Brianna Frazier Case Manager Chelsea Marie Cervantes Case Manager, Graduate Students Angelo Quiroz Case Manager, Graduate Students Tiffany Aluko Disability Case Manager, Center for Accessible Education Carissa Requejo Crisis Support Program Coordinator Student Referrals Who Can Help When to Refer a Student Resources Crisis Resources UCPD Sexual Violence Prevention and Response Counseling and Psychological Services REPORT BIAS Emergency: Call 911 © 2026 Regents of the University of California Emergency Accessibility Privacy & Terms of Use Facebook @ucla Instagram @ucla Linkedin @ucla X @ucla YouTube @ucla TikTok @ucla Snapchat @uclaofficial